Desktop Engineer

Join the Team!

Is technology your passion? Do you want to work with smart, forward-thinking individuals? Do you want to grow in a career you love?

At Align, our professionals are the key to our success. We don’t just hire talent, we invest in exceptional people who are forward-thinking, results-driven, and passionate about what they do. We’re a group of tech-savvy professionals who are motivated by making an impact. Our culture is one of unbounded opportunity that celebrates the passions, skills and ideas of our team—work hard, play hard, be smart!

We believe great communities lead to great companies. That’s why we offer a dynamic workplace where you feel inspired, engaged and innovative. We offer professionals opportunities to train in the leading technologies, make an impact within the industry and acquire valuable new skills whether on client sites or in one of our regional offices.

Align is seeking an experienced, client-focused Desktop Engineer to join our Managed Services team. This role is ideal for a technical professional who combines strong desktop and end-user support expertise with exceptional customer service and communication skills.

The Desktop Engineer will provide hands-on technical support within a corporate environment, with a particular focus on supporting executives, VIPs, and other high-touch users. The successful candidate will be proactive, professional, responsive, and comfortable troubleshooting issues in a fast-paced environment where the quality of the client experience is just as important as the technical resolution.

Previous experience supporting clients within the Hedge Fund, Alternative Investment, or broader Financial Services industry is strongly preferred.

This is a hybrid role that requires being onsite at our NYC office three days per week

This is a full-time position offering full benefits, a salary in the $70K to $80K range.

To support a fair, consistent, and high-quality hiring experience, some interviews may be recorded. These recordings help our team focus fully on the conversation at hand, rather than note-taking, and allow us to better evaluate and improve our recruitment process. Recordings are used solely for internal purposes such as training, quality assurance, and process improvement. Candidates will be informed in advance and asked to provide consent before any recording takes place.

Tier 2

For more information, visit: align.com

You will be required to participate in a rotational on-call schedule that includes overnights and weekends

At Align, we believe that supporting our employees both personally and professionally is key to our success. We offer a competitive benefits package designed to promote health, wellness, financial security, and work-life balance, including:

• Comprehensive Medical, Dental, and Vision coverage

• Health Savings Account (HSA) and Flexible Spending Account (FSA) options

• 401(k) plan with a dollar-for-dollar company match at 3% up to an annual maximum of $5k.

• Complimentary ClassPass membership to support your health and wellness goals

• Generous Paid Time Off (PTO)

• Company-paid holidays

• Cellphone Reimbursement Program

• Floating Holiday to celebrate a day that is meaningful to you

• Pre-tax commuter benefits, where applicable

• Employee wellness programs, events, and team-building activities

• Employee referral program