Business Intelligence Analyst, AMZL PSX

Amazon is the most customer-centric company on Earth. We need exceptionally talented, bright, and driven people who are passionate about doing the right thing.

We are looking for a Business Intelligence Analyst to join the Pricing & Payments team within Amazon's Last Mile Brazil organization, as part of the Partner Strategy & Experience (PSX) organization. This role owns the design, development, and maintenance of data intelligence solutions, automated mechanisms, and analytical frameworks that ensure pricing accuracy, payment reliability, and financial health across all delivery partner programs — EDSP (External Delivery Service Provider), AMPL (Amazon Partner Logistics), and AMXL (Amazon Extra Large).

As an Individual Contributor, you will be the data and automation backbone of the Payments & Pricing function — building pipelines, dashboards, reconciliation mechanisms, and self-service tools that eliminate manual processes, reduce payment errors, and provide real-time visibility into financial operations. You will partner closely with Payments Specialists, Pricing Specialists, Finance, and Operations to turn complex data into actionable intelligence.

This role reports directly to the Pricing & Payments Manager and works cross-functionally with Finance, Operations, Technology, and partner-facing teams.

This position is based out of an AMZL office.

If you are passionate about building intelligent data solutions, automating complex processes, and driving financial precision through analytics, come join our team.

About the team

The Business Intelligence Analyst sits within the Pricing & Payments team, part of Amazon Logistics' Partner Strategy & Experience (PSX) organization. The Pricing & Payments function owns one of PSX's core pillars: "Pricing accuracy, incentive effectiveness, and payment reliability: ensuring financial health and trust across all delivery channels."

The team manages pricing models, payment cycles, incentive structures, and dispute resolution for +30 logistics partners across Brazil. The BI Analyst is the technical engine of this function — building the data infrastructure, automations, and intelligence that enable the team to operate at scale with precision and speed.

A day in the life

Your day starts by checking the automated health monitors you built for the payment pipeline. An alert fires — a batch of AMPL partner payments shows a 3% discrepancy against expected values. You dive into the SQL query that powers the reconciliation engine, identify a data source lag from a route restructuring, and push a fix before the payment cycle closes.

Mid-morning, you join a sync with the Payments Specialists to review a new automated dispute detection mechanism you're piloting. The early results are promising: 40% of disputes that previously required manual review are now auto-classified and routed, saving 15+ hours per week.

Before lunch, you finalize a new QuickSight dashboard for the Pricing team — it visualizes incentive effectiveness across partner segments, showing which incentive structures drive the best delivery performance per Real invested. You walk the Pricing Specialist through the self-service filters and drill-down capabilities.

After lunch, you deep-dive into a request from the Ops Excellence Manager: they need historical payment data cross-referenced with partner Scorecard performance to validate a hypothesis about payment timeliness and delivery quality correlation. You build the query, visualize the results, and share a brief with your findings.

Late afternoon, you work on your current sprint priority: automating the monthly partner payment summary that currently takes 8 hours of manual work. You're building a Python script that pulls from three data sources, reconciles automatically, and generates the formatted output — target: zero manual hours by next month.

You close the day documenting the new pipeline you deployed this week and updating the team's automation roadmap with next quarter's priorities.

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