Business Application Analyst

Desired Characteristics

Successful candidates will demonstrate:

FLSA Status: Exempt

This job description is a general description of essential job functions. It is not intended as an employment contract, nor is it intended to describe all duties someone in this position may perform. All employees are expected to perform tasks assigned by supervisory personnel, regardless of job titles or routine job duties.

Bankwell is committed to a policy of Equal Employment Opportunity and will not discriminate against any applicant or employee on the basis of race, color, religion, sex, sexual orientation, national origin or ancestry, age, physical or mental disability, veteran or military status, marital status, or any other legally recognized protected basis under federal, state or local laws.

Applicants with disabilities may be entitled to reasonable accommodation under the terms of Americans with Disability Act and certain other state or local laws. Please inform Bankwell’s Human Resources representative if you need assistance completing any forms or to otherwise participate in the application process.

All employees are responsible for complying with banking regulations that apply to Bankwell. This includes, but is not limited to, adhering to the BSA and various consumer protection regulations, and complying with OFAC sanctions. Employees are required to complete compliance training and follow policies and procedures for applicable regulations based on their role. An employee’s failure to comply with banking regulations will be individually reviewed and assessed. The result of non-compliance may impact job performance ratings and may be serious enough to require termination of employment.

Bankwell is seeking a Business Application Analyst to support and expand the use of Jack Henry Enterprise Workflow (EWF) across the organization. This role serves as the liaison between business departments and technology teams, helping automate, standardize, and improve operational processes through workflow design, system integration, task automation, approvals, and reporting.

The successful candidate will work closely with department leaders and subject matter experts to understand existing processes, identify improvement opportunities, configure workflow solutions, support production workflows, and ensure workflows operate efficiently and consistently throughout the bank.

Enterprise Workflow is a configurable workflow platform that automates business processes through task management, approvals, notifications, document generation, audit tracking, and integration with Jack Henry and third-party applications. It is used across lending, deposits, treasury, operations, compliance, customer service, and human resources.

Workflow Design and Automation

Application Support

Business Process Improvement

Workflow Administration

Integration and Data Management

Reporting and Audit Support

Required Qualifications

Preferred Qualifications

Competitive compensation and benefits, including:

• Medical, dental, and vision coverage

• Employer-paid life and disability insurance

• HSA option

• Employee Assistance Program (EAP)

• Telehealth and wellness resources

• Supplemental insurance options

• Pet insurance and legal plan benefits

Benefits become effective on the first day of the month following date of hire.