Base.com Brazil

Implementation Analyst

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About the opportunity

At Base, our mission is to empower entrepreneurs for success in the global e-commerce landscape. We provide a technology platform that revolutionizes their online sales operations.

Our international team, present from Europe to the Americas, offers a complete and integrated solution for thousands of merchants worldwide. We provide seamless integrations with industry leaders, including Amazon, Mercado Livre, Shopee, SAP, and TOTVS.

However, we are more than just a tech company. We are one of the fastest-growing platforms in the industry, achieving 15x growth over the past three years. We foster a culture where real impact and collaboration are essential, and our team is the driving force behind our innovation.

If you want to shape the future of global e-commerce, we invite you to apply. Your opportunity is here.

Minimum requirements

  1. 2 years of experience in implementation/support for e-commerce SaaS products and/or ERP platforms
  1. Ease of learning and acquiring new digital skills
  1. Accuracy and attention to detail
  1. Desire to constantly expand knowledge
  1. Highly developed communication skills (internal and external to the organization)
  1. Intermediate English to communicate with global teams

Responsibilities

  1. Understand and map business needs with the client
  1. Lead implementation meetings with clients, guiding them through basic tool configurations
  1. Attend, guide, and support clients during implementation
  1. Write functional flows and technical documentation if necessary
  1. Learn about all Base tool modules to become an expert in guiding clients on their usage
  • Caju
  • Health Plan
  • Dental Plan
  • English Classes
  • WellHub Co-payment

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