Pavago
Base.com Brazil
Implementation Analyst
About the opportunity
At Base, our mission is to empower entrepreneurs for success in the global e-commerce landscape. We provide a technology platform that revolutionizes their online sales operations.
Our international team, present from Europe to the Americas, offers a complete and integrated solution for thousands of merchants worldwide. We provide seamless integrations with industry leaders, including Amazon, Mercado Livre, Shopee, SAP, and TOTVS.
However, we are more than just a tech company. We are one of the fastest-growing platforms in the industry, achieving 15x growth over the past three years. We foster a culture where real impact and collaboration are essential, and our team is the driving force behind our innovation.
If you want to shape the future of global e-commerce, we invite you to apply. Your opportunity is here.
Minimum requirements
- 2 years of experience in implementation/support for e-commerce SaaS products and/or ERP platforms
- Ease of learning and acquiring new digital skills
- Accuracy and attention to detail
- Desire to constantly expand knowledge
- Highly developed communication skills (internal and external to the organization)
- Intermediate English to communicate with global teams
Responsibilities
- Understand and map business needs with the client
- Lead implementation meetings with clients, guiding them through basic tool configurations
- Attend, guide, and support clients during implementation
- Write functional flows and technical documentation if necessary
- Learn about all Base tool modules to become an expert in guiding clients on their usage
- Caju
- Health Plan
- Dental Plan
- English Classes
- WellHub Co-payment
