United States
MANTECH
Berry Street
New York, New York, United States
Berry Street is building a new model for metabolic healthcare. We provide medical nutrition therapy and GLP-1 prescribing covered by insurance, and we're building the product, operations, and clinical infrastructure to make high-quality care easier to access and easier to use.
We're at an inflection point: strong growth, real product-market pull, and a chance to shape how AI improves care delivery for both patients and providers. We're looking for a Strategic Operations Lead to help build the systems that let us scale through that next phase.
We're a small team solving big problems, and we're hiring a tech-enabled operator generalist to report directly to our GM, US. You'll go wherever the business needs you most: find the problem, figure out a fix with whatever's at hand, ship it, and keep it running.
This role is for a builder, not a project manager. You'll create systems from scratch, put them into production, and maintain them yourself as needed. Some weeks that means automating a process that touches five teams; other weeks it means rolling up your sleeves on something urgent and messy. The right person sees a manual process and instinctively asks how to make it run without them, and then goes and does it.
AI-led, not AI-assisted. We're not looking for someone who uses AI tools to move a spreadsheet faster. We're looking for someone who looks at an operational process and asks how it should be rebuilt from the ground up with autonomous systems doing work that wasn't possible two quarters ago. You've shipped something in this space, you have opinions about where it's going, and you're already building for that future. When a new model or tool drops, you've tried it by the end of the week and come back with ideas for what it could do here.
A product brain. You think about the people on the other end of the workflow, whether that's a provider getting credentialed or a patient waiting on a prior authorization, not just the system. You push back when a process doesn't make sense and offer better alternatives. You need to understand the "why."
An ownership mindset. You take a project from "vague idea" to "shipped and working" without needing someone to hand-hold you through the middle. You flag problems early, drive decisions, and follow through.
A bias for speed. You understand the difference between moving fast and cutting corners, and you know when a situation calls for one or the other. In healthcare operations, that judgment matters.
Reverse recruiting platform for developers
Want to be considered for more roles without repeating the whole process? Create your profile and be found by companies using Nort.
Create my profile