United States
Keysight Technologies, Inc.
Blend
United States
Blend is a diverse team of problem solvers who believe that the world’s financial resources should be more accessible. Our cloud banking platform is used by Wells Fargo, U.S. Bank, and over 330 other financial services firms to acquire more customers, increase productivity, and deliver end-to-end digital experiences. Our software enables our customers to process an average of more than $5 billion in loans per day, making it possible for consumers to reach their financial goals faster and lead better lives. Come do work that matters.
Blend IT runs three complementary teams: Helpdesk (day-to-day employee productivity, including hands-on fleet and identity operations), Infrastructure & Projects (platform-level architecture for the systems, SaaS, and automation tooling IT depends on), and Enterprise Apps (Finance, GTM, and People Ops stacks).
We're hiring a Senior Helpdesk Engineer to be the bridge between the T1 queue and Helpdesk's project work: own escalations that go past Tier 1, and take Helpdesk-driven projects, especially the AI-and-automation-first initiatives that keep getting pulled off track by day-to-day capacity, from kickoff to finish without needing someone else to close the loop. You'll be the person asking "should a human even be doing this one?" for every recurring request, and then actually building the answer, freeing Helpdesk leadership to set direction instead of getting pulled back into the queue to keep projects moving.
This is a builder's role, not a ticket-taker's role. We're looking for someone who is genuinely self-learning: comfortable researching an unfamiliar problem from scratch, forming a hypothesis, testing it, and proposing a fix, rather than waiting to be told the answer or escalating everything that isn't already documented. You'll be expected to bring solutions to the table, not just tickets, and to own a project through to completion, not just start it.
Base Salary Range: $90,000 to $106,000 (This applies to full time hires. Final offer determined by multiple factors, including but not limited to function, level, geographic location, job related knowledge, skills, and experience.)
Bonus: Eligibility is contingent upon both company performance against established goals and achievement of individual performance objectives.
Equity: Meaningful Restricted Stock Units in public company stock (NYSE: BLND) so you share in Blend’s long-term growth and success.
We offer a comprehensive and competitive benefits package designed to support your health and work-life balance.
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