Network Operations Center Analyst

Remote Work: No

Job Number: R0252427

Location: McLean,VA,US

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model

Our people-first culture prioritizes the benefits of collaboration. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

Commitment to Non-Discrimination

All qualified applicants will receive consideration for employment without regard to disability, status as a protected veteran or any other status protected by applicable federal, state, local, or international law.

Applicants who need a reasonable accommodation for any part of the application, hiring, or employment process because of a disability, a sincerely held religious belief, practice, or observance, or as otherwise required by applicable law should contact the Booz Allen Help Desk by calling 1-877-927-8278 or sending an email to helpdesk@bah.com. We will review requests on an individualized basis and provide reasonable accommodations consistent with applicable law.

Network Operations Center Analyst

The Opportunity

The ESOC Engineer oversees the monitoring, troubleshooting, and management of network and infrastructure services in a fast-paced, 24/7 mission-critical environment. They provide technical support to escalated issues, ensuring quick resolution of any issues affecting enterprise services.

You are self-motivated, quick to learn, and proven in fast-paced, collaborative environments, using IT skills. You'll be troubleshooting and resolving service issues efficiently using networking tools, coordinating with service owners to resolve disruptions, and working with the Service Desk to identity potential widespread issues and ensure a rapid escalation.

What You’ll Work On

As we transition towards agentic infrastructure operations and monitoring, this position will be instrumental in identifying AI-driven opportunities and implementing leveraging AI tools to enhance issue detection and facilitate automated problem resolution. Due to the nature of work performed within this facility, U.S. citizenship is required.

You Have

Nice If You Have

At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being. Our offerings include health, life, disability, financial, and retirement benefits, as well as paid leave, professional development, tuition assistance, work-life programs, and dependent care. Our recognition awards program acknowledges employees for exceptional performance and superior demonstration of our values. Full-time and part-time employees working at least 20 hours a week on a regular basis are eligible to participate in Booz Allen’s benefit programs. Individuals that do not meet the threshold are only eligible for select offerings, not inclusive of health benefits. We encourage you to learn more about our total benefits by visiting the Resource page on our Careers site and reviewing Our Employee Benefits page.

Salary at Booz Allen is determined by various factors, including but not limited to location, the individual’s particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $48,000.00 to $98,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allen’s total compensation package for employees. This posting will close within 90 days from the Posting Date.