Application Support Analyst – Enterprise Applications

Concept Solutions, LLC (CS) is seeking an Application Support Analyst to support a mission-critical application modernization program for a Department of War (DoW) customer.

This program focuses on streamlining access across a portfolio of production applications by creating a unified sign-on experience, a common user interface, and a repeatable approach for integrating applications into a shared platform—all while maintaining uninterrupted support for existing systems.

In this role, you will provide Tier 2 application support, troubleshoot issues, coordinate resolution efforts, and help ensure a reliable user experience across enterprise applications serving approximately 180,000 users monthly.

Security Requirement: U.S. citizenship required. Must be eligible to obtain and maintain a security clearance. An active Secret clearance or higher

Location: Remote

Schedule: Full-time, 40 hours per week, Monday through Friday, with core hours from 9:00 a.m. to 3:00 p.m. Eastern. The program operates in two-week sprints, including a customer demonstration each sprint.

Travel: 0–10%, within the Washington, DC metropolitan area.

Compensation: $100,000–$110,000 annually, depending on experience.

Concept Solutions is an Equal Opportunity Employer, and we value workplace diversity. We invite resumes from all interested parties and consider applicants for all positions without regard to race, color, religion, sex, national origin, age, marital status, sexual preference, personal appearance, family responsibility, the presence of a non-job-related medical condition or physical disability, matriculation, political affiliation, veteran status, or any other legally protected status. Concept Solutions is a VEVRAA federal contractor, and we request priority referral of veterans for available positions.

Benefits: Concept Solutions offers a competitive benefits and salary package you would receive from a large company. We offer health, dental, vision and life insurance, as well as a comprehensive 401(k) plan with matching and immediate vesting.