IT Support Specialist II

Conexon is a rapidly growing telecommunications company partnering with Rural Electric Cooperatives to design and deploy advanced fiber-to-the-home (FTTH) networks nationwide. Our mission is to bridge the digital divide by delivering reliable, high-speed internet and phone services to Rural America. We are a team of people passionate about excellent service, meaningful work, and supporting the communities we serve. As we continue expanding into new states and regions, we’re looking for individuals who want to grow with us and contribute to this important mission of transforming rural communities with the power of high-speed internet, mile by mile of fiber to the home.

Our in-house IT department supports both office and remote users. You will get the opportunity to work on a lot of interesting projects with Microsoft Cloud based services and other solutions. As a candidate for this position, you will need good phone and written skills. Be able to manage and solve helpdesk ticket as well as ad hock user emails. If you do well with training and supporting users, you will fit into our growing team supporting a fast-growing company.

Location: In office

Job Type: Full- time

Schedule: Fixed

Overtime: No

FLSA Status: Non-Exempt

Travel: No

Conexon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, veteran status, or any other characteristic protected by applicable federal, state, or local law.

Our recruiting and hiring practices are designed to attract, evaluate, and retain talented individuals based solely on their qualifications, experience, and ability to contribute to Conexon’s mission. Discrimination, harassment, or bias of any kind is strictly prohibited in all stages of the employment process.

By adhering to these principles, Conexon ensures a fair, equitable, and respectful environment for all current and prospective employees.

Education and Experience Requirements

Physical Requirements

• Three (3) weeks of paid time off

• Comprehensive benefits package, including health, dental, and vision coverage

• Life insurance

• Short-term and long-term disability insurance

• Retirement benefits