Tier 1 Help Desk Technician

Dark Wolf is seeking a Help Desk Technician to join our team and play a crucial role in our IT operations and end-user support. The technician will be responsible for assisting users with seamless onboarding onto our internal onboarding platforms and providing essential Tier 1 technical troubleshooting. This role requires familiarity with standard operating systems, basic networking, and customer service best practices. Depending on the level, individuals in this role may perform under supervision, collaborate on complex support tasks, or lead high-impact user-experience initiatives.

The estimated salary range for this position is $60,000.00 - $90,000.00, commensurate on experience and technical skillset.

We are strictly looking for direct, full-time W2 employees. We do not engage with third-party staffing agencies, C2C, or 1099 independent contractors for this role.

We are proud to be an EEO/AA employer Minorities/Women/Veterans/Disabled and other protected categories.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.