Brazil
Pentera
Diebold Nixdorf
Electronic Technician I - Senhor do Bonfim (Bahia)
RemoteBrazil
Senhor do Bonfim, Bahia, Brazil
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Responsibilities
Installs, maintains, and troubleshoots hardware and software for products and components, primarily at customer sites. Performs scheduled inspections, cleaning, and other services, as well as minor repairs on products within a designated area. Verifies that products are functioning correctly and resolves issues found and/or escalates them according to established procedures. Schedules services, completes all necessary paperwork, and works with customers to ensure satisfaction with service delivery and understanding of product operation.
Familiarizes oneself with Field Service Technician practices and procedures.
Under guidance and/or alongside more experienced technicians, performs any or all of the following:
- Incident Handling: Uses diagnostic tools to troubleshoot by performing detailed hardware and software failure analysis.
- Performs hardware repairs at the component level.
- Cleans and adjusts mechanical components.
- Configures and installs applicable software.
- Preventive Maintenance: Performs routine checks according to documented procedures.
- Replenishes consumables as directed.
- IMAC/R: Installs, moves, adds, modifies, and removes hardware and software products.
- Customer Training: Instructs and trains customers on the use and operation of installed hardware and software.
- Participates in regular hardware and software training (hands-on, classroom, and online).
- Participates in the implementation of measures to achieve agreed-upon KPIs.
- Assists with special projects as assigned.
Qualifications
Required Qualifications
- Technical degree in Electrotechnics, Electronics, or related fields;
- Experience with maintenance and repair in Field Services, preferably with ATMs or banking automation.
- Good written and verbal communication skills.
- Active CFT registration;
- Driver's license (CNH);
- Availability for field work, driving on average up to 200km or more;
- Reside in Senhor Do Bonfim - Bahia.
- Availability to travel.
Why you should join Diebold Nixdorf?
Bright minds + technology and innovation + business transformation. The people at Diebold Nixdorf are more than 23.000 teammates with diverse talents and expertise in more than 130 countries, leveraging future technologies to deliver personalized and secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, determination, urgency, willingness to change, and accountability.
Diebold Nixdorf is an equal opportunity employer and we value diversity in our company. We do not discriminate based on race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, veteran status, or disability.
** For all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs, Diebold Nixdorf employees, or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes.***
We are a global company operating in multiple locations and entities. As we are interested in finding the best solution for our candidates, various legal entities may be applicable for a job offer. A list of our operating entities can be found here - dieboldnixdorf.com/en-us/about-us/global-locations
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