Brazil
Oracle
Enter
AI Client Strategy Partner
Brazil
São Paulo, São Paulo, Brazil
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What is the role?
About the team
AI Deployment is the area responsible for transforming complex operational challenges into AI solutions that generate business results. Each professional acts as an owner of a client portfolio, deeply understanding their operations, identifying high-impact opportunities, and leading the design, implementation, and evolution of AI systems in production from end to end. The area combines strategy, technology, data analysis, stakeholder management, and operational excellence to ensure not only the adoption of solutions but also the continuous generation of value for the client. Our role is to make AI move from being a promise to becoming a fundamental part of operations.
What is the role?
The AI Client Strategy Partner is the leader of a client portfolio, being responsible for its P&L. They are guided fundamentally by 3 main metrics: business results, share of wallet, and client satisfaction (NPS). To the client, they act as if they were the founder of the company: empowered to mobilize resources and make decisions to ensure client delight and account growth.
To achieve this, they navigate a wide range of interfaces and capabilities: dealing directly with everyone from junior lawyers to the legal VP and the CEO; possessing both technical skills and the ability to build and develop relationships and executive communication; participating in events with senior audiences, building and conducting executive presentations, and influencing their clients' strategic decision-making, while simultaneously unlocking systemic integrations and hands-on work: building AI agents, automations, and high-value analyses.
Within Enter, this is the primary business leadership position that builds and makes things happen. Internally, acting as the client's great ambassador, they are also responsible for influencing the strategy and future of Enter. To 'Deliver Wow,' as we call deliveries that go far beyond expectations, they lead a team of AI Deployment Associates and Leads.
What will be your responsibilities?
- Lead Client Portfolio Relationship and Business Results: You will ensure continuous value generation, execution excellence, and client delight across your entire portfolio, seeking to expand relationships.
- Be the Client's Trusted Advisor: You will act as the client's primary executive partner, influencing business decisions at the director and C-level, going beyond technical delivery.
- Ensure Delivery: You will mobilize resources, influence people, and execute directly to ensure client delivery.
- Lead an AI Deployment Team: You will develop people, define priorities, and ensure high performance from a high-performing team of AI Deployment Associates and Leads.
- Influence Enter's Strategy: The learnings you gain from daily interactions with clients and users will directly influence the company's overall strategy.
Requirements (What are we looking for?)
- Education: Have graduated at least 5 years ago in fields such as Engineering, Computer Science, Business Administration, Economics, or related areas, and have worked in highly analytical and/or product-building professional roles (e.g., strategic consulting, financial markets, product management, etc.).
- Experience with Complex Enterprise Clients: Track record of direct client leadership, especially B2B Enterprise.
- Management of Multiple Stakeholders: Track record of managing projects involving multiple stakeholders and simultaneous strategic decisions.
- Analytical Thinking Generating Business Impact: Extensive experience in structuring complex analyses and transforming insights into decisions with measurable impact on the client's business, serving as a strategic reference for senior audiences.
- Building Executive Materials: Ability to construct executive materials for superintendents, directors, VPs, and CEOs, generating delight.
- Proven Executive Communication: Experience leading presentations for C-level audiences.
- Builder Profile: Transforming ill-structured problems into concrete solutions, built from scratch, effectively driving execution. Does not depend on third parties to get things done and is passionate about prototyping.
- Proven People Management: Real experience with people management and team development, not just project leadership.
- On-site Availability: Availability for 100% on-site work in São Paulo (Pinheiros), Monday through Friday.
Differentiators (Nice to Have)
- Comfort with Ambiguity and Accelerated Growth: Have operated and thrived in environments with high ambiguity and above-average growth rates, such as early-stage companies.
- Client Expansion Experience: Track record leading and expanding client relationships.
- Hands-on Experience with Automation Tools: Previous hands-on experience testing AI tools, writing complex prompts, designing automations (e.g., Make, n8n, Zapier), or creating custom AI agents independently.
What is Our Selection Process Like?
Our hiring bar is high for a simple reason: we want you to work alongside the brightest minds in the market.
- Initial Interview: Alignment of expectations, professional background, and motivation.
- The Technical Case: An analytical and practical challenge simulating a real AI deployment situation at Enter.
- Interview with the Hiring Manager: In-depth discussion about the case, your structural choices, consultative approach, and project leadership capabilities.
- Interview with Senior Leadership: Discussion focused on the role's technical challenge, communication, and seniority alignment.
- Cultural Interview: A conversation focused on behavioral dimensions based on Enter's values, conducted by senior leaders of the company.
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