Brazil
Pavago
Experian
Mid-Level Commercial Process Analyst
Brazil
São Paulo, São Paulo, Brazil
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Company Description
Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in various markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and advanced new technologies to unlock the power of data. We have an incredible team of 25.200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's people-centric, inclusive, and purpose-driven culture is recognized by various awards—including World’s Best Workplaces™ 2025 (Fortune's Top 25 globally) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian also prides itself on being an employer that promotes equal opportunities and affirmative action.
Job Description
We are looking for a Mid-Level Process Improvement Analyst to work on the continuous evolution of commercial processes and the tools that support the sales operation. This position will play a fundamental role in identifying improvement opportunities, designing solutions, implementing initiatives, and monitoring results, contributing to a more efficient, scalable, and data-driven operation.
We are looking for a person with an analytical, collaborative, and proactive profile, capable of bridging business and technology areas, translating operational challenges into solutions that generate real impact for the organization.
Experian Careers - Creating a better tomorrow together
Main responsibilities
- Map, document, and review commercial processes, identifying opportunities for simplification, standardization, and efficiency gains.
- Conduct process, data, and indicator analyses to identify bottlenecks, risks, and improvement opportunities.
- Participate in the definition, design, and implementation of continuous improvement and operational transformation initiatives.
- Act as a focal point between business and technology areas in the implementation and evolution of commercial tools.
- Gather, document, and validate business requirements for systemic improvements and automations.
- Support projects related to CRM, automation, commercial productivity, and digital transformation.
- Develop and monitor performance indicators to measure the impact of implemented initiatives.
- Prepare executive materials, process flows, presentations, and reports for communication with stakeholders.
- Promote best practices in governance, documentation, and adoption of processes and tools.
- Conduct workshops, alignment meetings, and requirements gathering sessions with different areas of the organization.
Qualifications
- Completed higher education in Administration, Engineering, Economics, Information Systems, Information Technology, or related fields.
- Experience in process improvement, operations, Sales Excellence, Sales Operations, Business Operations, PMO, or related areas.
- Experience in managing or participating in continuous improvement and operational transformation projects.
- Knowledge in gathering and documenting business requirements.
- Analytical skills to work with indicators, metrics, and data analysis.
- Intermediate or advanced English
Additional Information
Experian is a global data and technology company that drives opportunities for people and businesses around the world. We operate in various markets, such as financial services, healthcare, automotive, agribusiness, insurance, among others. Experian invests in people and advanced new technologies to unlock the power of data. We have an incredible team of 25.200 employees in 32 countries.
Our uniqueness is valuing yours. Experian's people-centric, inclusive, and purpose-driven culture is recognized by various awards—including World’s Best Workplaces™ 2025 (Fortune's Top 25 globally) and Great Place To Work™ in 26 countries, among others. Check out Experian Life on social media or explore our careers site to understand why. Experian also prides itself on being an employer that promotes equal opportunities and affirmative action.
Find out what its like to work for Experian by clicking here
Employee Status: Regular
Role Type: Hybrid
Department: Project Management
Schedule: Full Time
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