Brazil
Pentera
Experian
PV I | Product Specialist - Operations | Affirmative Action Opening for Black Women
Brazil
São Paulo, São Paulo, Brazil
SQL
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Company Description
MORE THAN A MACHINE, MORE THAN A DIGITAL ACCOUNT: a complete solution for our clients, a business made by people, for people.
We were born with the purpose of improving lives, sharing dreams and achievements. We do this through innovative solutions that transform, with simplicity and efficiency, the financial management of people and businesses.
And now, we are part of Serasa Experian: together we are creating a better future for everyone, expanding opportunities here and now. In addition to our customized solutions for businesses, we are also hand in hand with Serasa in the area of solutions for the end consumer, carrying out a series of initiatives that bring benefits to the education, management, and financial empowerment of the population. Through the Serasa platform, we enable the offering of the Serasa Digital Account, which is a payment account that allows consumers to make various payments, including for debt negotiations on Serasa Limpa Nome, quickly and securely.
Here at PagueVeloz, we want to do things differently, be disruptive, welcome and attract entrepreneurs, and show that the financial market can indeed be: less bureaucratic, slow, old-fashioned, and much less complicated. To achieve this, we are building a strong, diverse team that is not afraid of challenges. Here, diversity is an ally of transformation. Therefore, we encourage and value applications from professionals who are: women, Black, Indigenous, Asian, and/or multiracial individuals, members of the LGBTQIANPN+ community, people with disabilities, and people in vulnerable situations.
Liked it? Then come tell new stories and be part of #TimeVeloz too.
Additional Information
Serasa Experian is much more than you imagine. With the purpose of creating a better future, expanding opportunities for people and companies, in Brazil we are over 4 thousand people working in various teams and specialties. Here, every knowledge and diversity complements each other, and you can work in what you love most. We are committed to building an inclusive culture and an environment where people can balance their careers with their personal commitments and interests, prioritizing well-being.
We dedicate ourselves greatly to being one of the best and most innovative companies to work for in the country, enabling incredible experiences and careers for our people. Our strong people-first approach is externally recognized through various market certifications: we have been awarded by Great Place To Work™ in 24 countries and by the international Top Employers certification, in addition to being recognized as one of the best companies for young professionals and having a 4,6 rating on Glassdoor. Each recognition indicates that we are on the right path, providing an ever-improving work environment for our talents.
Come be #TimeVeloz!
Let's grow together! We want to truly contribute to the growth of those around us. Our Purpose? To improve lives, share dreams and achievements.
Job Description
- Practical experience and mastery of the Operations area ecosystem, with prior experience in fintechs, acquirers, or financial institutions. Minimum of 3 years in product, with at least 1 year in payment operations.
- Dynamic understanding of the payments market, competition, and levers of profitability and operational efficiency.
- Hands-on profile, with the ability to dive into technical/operational details without losing sight of the big picture and business impact.
- Proven ability for strategic prioritization with a focus on results and metrics. Mastery of SQL or similar tools for operational data analysis.
- Excellent communication and articulation skills with stakeholders, from technical teams to C-level.
- Advantage: previous experience in at least one of the areas of Logistics, Registration, Collections, Fraud Prevention, or Pricing, and knowledge of card network and processor rules.
Desirable
- Certification in product prioritization/management (e.g., CSPO, Pragmatic Institute);
- Completed university degree in Administration, Engineering, Economics, or related areas.
Qualifications
- Connect internal client needs and business objectives to define, prioritize based on data, and manage based on success metrics.
- Conduct discoveries to understand and evolve the Operations areas (Operations, Logistics, Registration, Collections, Fraud Prevention, Pricing).
- Act as the main point of contact and negotiator for the product with Business, Operations, Risk, Technology, Finance, and external partners (card networks, processors, and acquirers).
- Manage the backlog/roadmap by negotiating deadlines, scopes, and resources, balancing market requirements, risk appetite, technical debt, and new growth levers within Operations.
- Deep dive into the details of business flows and rules for elaborating requirements and functional specifications with the Engineering teams.
- Monitor and act on product health and efficiency indicators.
Employee Status: Regular
Role Type: Hub
Department: Product Development
Schedule: Full Time
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