IT SUPPORT SPECIALIST (Help Desk)

IT Support Specialist are responsible for support and repair activities of the Information Technology Department Helpdesk, which supports the Resort and Casino operations by performing a variety of duties. The IT Department provides support and technical assistance to employees who are using software, hardware, or other computer systems. You will answer queries on basic technical issues and offer advice to solve them. To be a successful IT Support Specialist, you should be well-versed in all aspects of computer systems configuration, set up and maintenance. You should also have excellent interpersonal and communication skills.

Essential Duties and Responsibilities include

Supervisory Responsibilities

None

This position is not limited to those duties listed in the job description. Duties and responsibilities can be changed, expanded, reduced or deleted to meet business needs of the company.

Work Environment

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Employees working the Casino or Bowling Center may be exposed to second-hand smoke.