Senior AI Engineer, Voice & Agentic Systems

About the Role

We are seeking a highly technical Senior AI Engineer to lead the development of our next-generation banking customer experience by building real-time, conversational Agentic AI voice systems from the ground up.

Above all else, your primary skill must be an insatiable curiosity to learn, deconstruct, and implement emerging systems. The generative AI landscape evolves weekly, and this role requires a relentless drive to experiment with novel architecture, ingest new research, and translate bleeding-edge concepts into production-grade banking solutions.

This role will focus on building production-grade, multi-agent solutions that combine deterministic workflow control with LLM-driven reasoning, real-time speech interaction, secure API integration, and measurable business outcomes.

The ideal candidate brings deep software engineering expertise, strong curiosity for emerging AI architectures, and the ability to translate rapidly evolving agentic AI capabilities into reliable, compliant, and scalable financial technology solutions.

What You Will Be Doing

Required Experience & Core Competencies

Relevant Technology Exposure

Preferred Qualifications

What We Offer you

• Opportunities to make an impact in fintech.

• Personal and professional learning.

• Inclusive, diverse work environment.

• Resources to give back to your community.

• Competitive salary and benefits.

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Privacy Statement

FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice fisglobal.com/privacy.

EEOC Statement

FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here eeoc.gov/sites/default/files/migrated_files/employers/eeoc_self_print_poster.pdf supplement document available here dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test.

ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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