IT Support Level 3

We are looking for an experienced IT Support Level 3 to provide advanced technical support, manage IT infrastructure, and optimize technology solutions for a professional services team.

The ideal candidate is a proactive problem-solver with strong expertise in cloud services, network administration, cybersecurity, and server management. This role requires excellent customer service skills, technical independence, and the ability to troubleshoot complex IT challenges while maintaining reliable and secure systems.

Schedule: Full-time | Monday through Friday | 9:00 AM – 6:00 PM CST

At Freelance Latin America, we’re excited to connect you with meaningful remote opportunities. However, we want to be clear:

Consistent availability is expected. You will have a set work schedule determined by the client, and you are expected to be present during those hours.

You’ll follow their company guidelines, communication practices, and workflows, ensuring seamless collaboration.

Your performance will be measured to ensure alignment with client expectations and project objectives.

You might need to complete training to fully understand your role, tools, and client processes.

We work with clients who rely on your dedication to deliver consistent, high-quality results. This is key to building trust and long-term partnerships.

Apply only if you are ready to commit, learn, and take ownership of your role.

Competitive pay in US Dollars.

You'll get to work with some amazing, respected business professionals.

We really value and encourage input from our team members.

We offer different payment methods (Zelle, Face Bank, Binance)

You'll get paid every two weeks

We'll provide you with the necessary equipment to work: Laptop, headset, mouse, and mouse pad.

Birthday and work anniversary celebrations.

Alliances with many brands grant extra benefits to freelancers.

Weekly recreation dynamics that foster a healthy work environment.'