Security Service Technician

United States

Lawrence, Massachusetts, United States

About the opportunity

Since 1984, Galaxy Integrated Technologies has been designing and installing state-of-the-art security systems for a variety of commercial, government, education and health care properties across New England, New York, and New Jersey.

We are seeking an experienced Security Service Technician that possesses hands-on experience in providing service to access control, nurse call, intercoms, public announcement, network, cabling, door hardware and CCTV systems, is comfortable working in the field, and knows how to communicate effectively with customers and colleagues.

In this role you will...

Install, program, trouble shoot and service low voltage security systems

Work with platforms including Lenel, S2, Axis, Motorola, Avigilon, and DMP, Securecare, Ascom, Tektone, CCure, Genetech and others

Troubleshoot and resolve system issues on demand

Trouble alarm monitoring setup and integration challenges

Maintain clean, professional work and strong customer communication

Collaborate with service manager, project managers and field teams to address customer service request on demand.

Minimum requirements

You've got what it takes if you have...

5+ years of field experience with access control, CCTV, door hardware, low voltage electronic system, IP cameras, intercoms, nurse call etc.

Proficiency with Lenel, S2, Ccure, Axis, Genetec, Brivo, Motorola, Avigilon, and Burglary Alarm systems are required; certifications are preferred.

Strong troubleshooting skills and attention to detail

Ability to work independently or as part of a team

Clean driving record and ability to pass background check

Customer first mindset and professional demeanor

The duties, responsibilities, and requirements listed above are not all inclusive of potential requirements for all assignments covered under this job description.

Benefits

Take home service vehicle

Medical, Dental & Vision

Five days of PTO in year one (Accrued)

Five days of sick time per year (Accrued)

Monthly cell phone stipend

401k with company match

Paid time off for Major Holidays

Ongoing training and development

Advancement opportunities

Pay range for current technicians is $48-58 per hour, based on experience level.

Languages

Security Service Technician

About the opportunity

Minimum requirements

Benefits

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