Grupo Data

Application Support - Mid-Level

PythonSQL
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About the opportunity

Join the Data Group!

Great things happen when the right people connect.

At Data Group, we connect people, technology, and knowledge to transform challenges into possibilities and possibilities into real impact. We are a global company in constant motion. We grow, adapt, and evolve, and we are looking for people who want to do the same with us.

Here, we are not just looking for those who keep up with the future of technology. We are looking for those who want to participate in what's next, bringing new ideas, taking on challenges, and leaving their mark along the way. Because when talent, technology, and opportunities connect, possibilities grow.

The next step is yours. We build the possibilities together.

Who are we looking for?

Application Support (Mid-Level)

MAIN TASKS TO DEVELOP

  1. Analysis and resolution of production incidents (L3), ensuring correct root cause analysis.
  1. Analysis of application and functional architectures, understanding functional documentation, business flows, and tracking transactions between different architecture components.
  1. Investigation of complex problems through the analysis of logs, databases, and metrics.
  1. Proactive definition of metrics for early incident detection, identification of failure patterns, and proposal of preventive measures.
  1. Collaboration with development teams in the identification and structural resolution of problems.

MANDATORY SKILLS AND TECHNICAL KNOWLEDGE

  1. Experience using Linux Shell (grep, awk, sed, sort, uniq, tail, ps, top, among others), filesystem navigation and manipulation.
  1. Good knowledge of SQL DML (SELECT, JOIN, Subqueries, and other query operations).

DESIRED SKILLS AND TECHNICAL KNOWLEDGE

  1. Knowledge of observability tools, such as Grafana and ELK Stack.
  1. Experience in scripting (Bash and/or Python).
  1. Ability to investigate functional problems through data.

WORK REGIME: HYBRID (3X PER WEEK IN THE LISBON OFFICE).

Send your application and come simplify the future with us!

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