DevOps Operational Associate II — Hana Cloud Solutions LLC | Nort

Hana Cloud Solutions LLC

Oct 28, 2026

DevOps Operational Associate II

United States

Carlstadt, New Jersey, United States

JavaScriptPythonJavaSQL

Responsibilities but not limited to: *

Maintenance: Provides Tier 1 support and assists with Tier 2 issues; logs, triages, and tracks incidents and service requests. *

Maintenance: Monitors dashboards, alerts, and logs following runbooks and participates in on-call as secondary (shadow) support. *

Development: Executes functional and regression tests using defined test cases and reproduces reported issues. *

Data Engineering: Monitors batch jobs and interfaces and runs basic SQL queries to validate data. *

CI/CD: Supports release validation and performs post-deployment checks. *

Collaboration: Coordinates with store operations, including accompanying on-site visits, and escalates unresolved issues to Tier 2 or senior engineers.

Qualifications / Skills: *

B.A. or B.S. in Computer Science, Data Science, Information Technology, or a related discipline *

1–3 years of experience in IT operations, system support, QA, or application support *

System operations and application support fundamentals *

System monitoring tools, logs, and alerts *

Functional and regression testing *

Basic SQL and a programming language (Java, JavaScript, or Python) *

Incident tracking and triage processes *

Familiarity with ERP and retail store systems (POS) *

Bilingual in Korean and English preferred *

ITIL Foundation is a plus

Benefits: *

Health, Dental & Vision insurance / EAP (Employee Assistance Program) per company policy *

401 (k) Retirement Plan with up to 5% match per company policy *

Life Insurance and AD&D (Accidental death & Dismemberment) per company policy *

BTA Insurance (Business Travel Accident Coverage) *

Company provided lunch *

Paid-time off (PTO) and Paid Holidays per company policy *

Celebration & Condolence Benefits per company policy *

Smart Card: Earn additional 4 points to the standard $1 = 1 point *

Holiday Gift certificates per company policy *

FSA (Flexible Spending Account) per company policy *

DCFSA (Dependent Child Care Spending Account) per company policy

Work Hours: 8:30 AM - 5:30 PM, Mon - Fri

Salary Range: $87,300 - $118,950

*Actual compensation will be determined based on relevant experience, qualifications, skills, and other job-related factors.

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