Business Fiber Technician

Do you enjoy hands-on technical work, solving problems in the field, and working directly with business customers? Are you comfortable managing installs from the physical fiber connection through the final customer handoff?

IdeaTek is looking for a Business Fiber Technician to install, configure, and support fiber and voice services for our business customers throughout Wichita and surrounding communities.

This role is heavily focused on business fiber installation and field service, with additional responsibility for VoIP and related communications systems. You’ll work in a variety of commercial environments—from construction sites and utility spaces to offices and server rooms—while serving as a knowledgeable, professional point of contact for business owners and internal partners.

A Day in the Life

Your day may start with a business fiber installation, where you’ll run and terminate fiber, install the appropriate equipment, and make sure the customer’s service is working as expected. From there, you may troubleshoot a connectivity issue, configure a VoIP phone system, replace ONT equipment, or work through a more complex commercial install.

You’ll also review service requirements before arriving on-site, coordinate with customers and internal teams, document configurations, and make sure you have the right tools and materials for each job. Every environment is different, so strong technical judgment, organization, and communication are essential.

Our Core Values

What You’ll Do

Key responsibilities include:

What We’re Looking For

To be considered for this role, you’ll need the following required qualifications:

What Will Help You Stand Out

Preferred Qualifications:

Desired Attributes

Beyond the qualifications, these attributes are what make someone a great fit for our team:

Why Join IdeaTek?

IdeaTek is a cutting-edge telecommunications company dedicated to bringing fast, reliable internet to underserved communities. We're a passionate team of innovators and problem-solvers committed to making a difference in the lives of our customers. At IdeaTek, we value our employees and foster a culture of collaboration, growth, and community involvement.

A few of the key ways we strive to make employees feel valued include:

• Competitive pay + bonus potential

• Medical, dental, vision, life, and 401(k) with match

• Free coaching/counseling for employees & families

• Free internet service (if available in your area) or internet reimbursement

• Tuition reimbursement for personal and professional growth

• Community engagement opportunities

• Culture that values results, effort, and integrity

Ready to Apply?

If you're ready to bring your technical skills into a customer-facing business environment and help deliver reliable fiber and voice solutions to IdeaTek customers, we'd love to hear from you. Apply today!

This role is not eligible for Visa sponsorship.

This role is not eligible for relocation.

Salary and benefits commensurate with experience.

Equal Opportunity Employer.

This employer uses E-Verify.