iT1

Oct 22, 2026

IT Asset Disposition (ITAD) Associate I

United States

Phoenix, Arizona, United States

About the opportunity

iT1, a leading national technology solution provider headquartered in Tempe, AZ, is looking for a motivated IT Asset Disposition Associate to join our team. iT1 has been recognized by the Phoenix Business Journal's "Best Places to Work" in Arizona for over a decade! This is a testament to the great team and culture we have here at iT1!

Are you passionate about technology and sustainability? Join our dynamic team as an IT Asset Disposition (ITAD) Associate! In this role, you’ll be at the forefront of our ITAD business, ensuring the efficient processing, refurbishment, and disposition of IT assets as well as assisting with the e-commerce sales for the organization’s ITAD business.

Receiving, sorting, and testing IT assets for resale or disposal

Refurbishing and preparing IT assets for resale (cleaning, data wiping, re-imaging)

Assisting with the organization’s e-commerce platform, including listing assets, monitoring pricing, and responding to customer inquiries

Shipping and receiving e-commerce orders

Creating and printing shipping labels for e-commerce shipments

Maintaining e-commerce inventory to ensure accuracy and stock levels

Auditing and reconciling e-commerce orders with shipping logs and inventory systems

Handling customer service issues related to e-commerce transactions (returns, inquiries)

Maintaining cleanliness and organization of the ITAD facility

Processing end-of-life assets

Assisting in the overall ITAD process to ensure compliance with company policies and environmental standards

Understanding of general ITAD practices

Job Qualification Requirements

Completed High School Diploma/GED

Must be able to produce a high standard deliverable while under time constraint pressure

Experience interacting with external customers, preferably in an e-commerce setting

Excellent interpersonal skills, especially when handling customer service issues

Good documentation skills for tracking inventory, sales, and customer communication

Must be able to accurately follow written work instructions

Must be able to work in a structured environment

Must have strong organization, time management, and prioritizing skills

Experience with e-commerce platforms such as eBay, Amazon, or others

Able to drive a box truck

Must have the ability to keep consistent pace while doing monotonous task

Ability to work independently without constant instruction

Able to change from one task to another quickly

Must have reliable transportation

Physical Demands May Include

Lifting or carrying up to 50 lbs.

Standing for long periods of time

Time spent in low postures (crouching, stooping, kneeling, bending)

Climbing (ramps, stairs, or ladders)

Sit at a computer for 8 hours per day

Keyboarding for up to 8 hours per day

Reaching Overhead

Near Vision (working with small objects or reading small print)

Speaking (communicating information to clients/coworkers)

Hearing Requirements (In person speech, telephone, other sounds)

Basic knowledge of IT assets (laptops, desktops, peripherals) is preferred

Insurance: Health Insurance, Vision, Dental, and Life Insurance

Leave and Holidays: Paid Vacation, Paid Holidays

Retirement: 401K Plan with company match (eligible after 1 year of employment)

In-house fitness center

*iT1 is an equal-opportunity employer. Employment decisions are made without regard to race, religion, sexual orientation, gender identity, national origin, disability status, veteran status, or other characteristics protected by law.

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IT Asset Disposition (ITAD) Associate I

About the opportunity

Job Qualification Requirements

Physical Demands May Include

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