Germany
ALTEN
ITcares GmbH
IT Network Engineer (m/f/d) – Network & Security
Germany
Stuttgart, Baden-Württemberg, Germany
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Your Responsibilities
- You ensure that the network and firewall services of our medium-sized clients function stably, securely, and reliably. You are responsible for selected network and security services across our entire customer base.
- You maintain and develop existing network environments with routers, switches, WLAN components, VPN connections, and firewalls.
- You analyze disruptions and technical requirements, find sustainable solutions, and implement changes in a structured manner.
- You administer and optimize LANCOM network components and firewall solutions from various manufacturers in particular.
- You primarily work in ongoing managed service operations. Approximately 20 to 30 percent of your work involves projects, hardware upgrades, and technical advancements.
- You perform the majority of your tasks remotely. For installations, hardware replacements, or projects, you will occasionally be on-site at our clients' locations.
- You independently plan network changes and contribute your experience to initial architecture and solution concepts.
- You develop technical standards, documentation, and reusable configurations for reliable MSP operations.
- Within your first three months, you will largely take over the agreed-upon network and firewall services in daily operations independently.
Your Profile
What you need for this position:
- You have several years of practical experience in the network and security environment, ideally around five years with an IT service provider, system house, or managed service provider.
- You have independently managed client environments and responsibly implemented technical changes or projects.
- You are proficient in TCP/IP, VLAN, VPN, routing, switching, and WLAN.
- You have practical experience with the administration and troubleshooting of firewall solutions. It is not crucial which manufacturer you have worked with previously.
- You work in a structured manner, document reliably, and approach technical problems with a solution-oriented mindset.
- You take responsibility for your services, focus on high quality, and collaborate reliably with clients and the team.
- You have German language skills at least at a B2 level and sufficient English reading comprehension for technical documentation.
- You possess a Class B driver's license and are willing to travel to clients for individual installations and projects.
- You are willing to develop your skills further and obtain relevant LANCOM or security certifications.
Whether you acquired your knowledge through vocational training, a university degree, or as a qualified career changer is secondary to us. What matters is what you can reliably implement in practice.
- Practical experience with LANCOM routers and LANCOM WLAN is advantageous. Knowledge of LANCOM firewalls, Zscaler, or comparable security solutions, as well as existing manufacturer certifications, are also welcome.
Why Us?
- With us, you work in a true managed service model and develop network and security services across various client environments.
- In our family-like team of around 20 employees, you can expect short decision-making paths, direct professional exchange, and real scope for initiative.
- You will have a clear area of responsibility and can actively shape standards, documentation, and technical solutions.
- We rely on modern, integrated tools and strategically use AI and automation to further develop our services and internal processes.
- Depending on operational and personal arrangements, up to three days of home office per week are possible.
- Regular on-call duty is not part of the position. Technically necessary work outside of regular business hours remains the exception.
- You will receive 30 vacation days, a company pension plan, and opportunities for further training and development.
- Joint company events strengthen personal exchange within the team.
The position is Full-time, starting at 35 hours per week, at our Stuttgart location or alternatively in Mannheim.
A resume is sufficient for your application. We aim for a quick and straightforward application process.
Think you might be a good fit? We look forward to hearing from you!
About us
ITcares is a growing IT service provider based in Stuttgart, primarily serving medium-sized companies as a full-service Managed Service Provider. Our focus is on holistic IT support – individual, solution-oriented, and future-proof.
We combine IT outsourcing, managed services, and cloud-based business solutions with a strong in-house support team that quickly assists our clients with all IT problems and requirements.
A special feature of our work approach is consistent automation: we rely on smart processes, scripting, and modern tools to standardize recurring tasks, reduce error sources, and make our technical excellence scalable. This frees up time for what matters most – strategic consulting, further development, and genuine customer proximity.
We want to expand our team with people who take responsibility, think proactively, and want to develop themselves.
Equal opportunity, diversity, and personal development opportunities are a lived reality here – not just nice words.
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