Germany
askui GmbH
Manning Global
IT Support Engineer (Chinese speaker)
Germany
Dusseldorf, North Rhine-Westphalia, Germany
About the opportunity
Manning Global, a premier global staffing and managed services provider, specializing in worldwide leading Industry sectors such as ICT, AI, Technology, Digital Media, Engineering, Automotive and Energy, is recruiting for an IT Support Engineer on behalf of one of their top-tier international clients to join their organization in Germany.
Job Title
IT Support Engineer (Chinese speaker)
Employment
Full time
Start Date
August 2026
Country
Munich / Bonn / Dusseldorf (Germany)
Salary range
40,000 min - 50,000 max - Dependent upon experience
Contact
Zuni Gonzalez | +49 (0) 89 23 88 98 456
Key Responsibilities
- Provide on-site technical support for desktop computers, laptops, printers, and other peripherals
- Install, configure, and maintain desktop operating systems and applications
- Troubleshoot hardware and software issues and provide timely resolution
- Provide video, audio technology support
Technical Preparation and Equipment Setup
Responsible for technical preparations before the meeting, including but not limited to setting up and testing audio-visual equipment, ensuring stable network connections, and installing and testing meeting software (such as Zoom, Teams, etc.). Also, prepare contingency plans to address potential technical failures.
Meeting Execution and Technical Support
Provide real-time technical support during the meeting, addressing any technical issues that participants may encounter, such as login difficulties, audio-visual problems, etc. Monitor the progress of the meeting to ensure that all technical equipment is functioning properly and that the meeting proceeds smoothly.
- Maintain all the infrastructure environment, including meeting room, server room, application system, IT platform, etc.
- Inspect server room, meeting room in a daily basis
- Manage and maintain servers, network devices, and storage systems
- Monitor system performance and implement performance tuning and optimization
- Support Network Core, Firewalls, Switches, Routers, VPNs, Wireless Access Points, and other associated network equipment
- Monitor IT platform and network quality System, platform and network troubleshooting, tracking and detection, and assistance in testing and repairing
Experience/Qualifications
- Huawei project experience is preferred, if not, other companies related work experience is mandatory(at least 2 years)
- Proficient in troubleshooting and resolving hardware and software issues.
- Strong understanding of network architecture and security principles.
- High level of commitment, initiative and independent work organization
- Fluent in English and Mandarin
- Bachelor's degree in Computer Science, Information Technology, or a related field is preferred
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