Maven LLC

Sep 20, 2026

Sr. Systems Engineer

United States

Columbus, Ohio, United States

SQL

About the opportunity

We have 2 Direct Hire roles for Systems Engineers here in Columbus, OH. The preferred candidate would have experience on the design, configuration, deployment and maintenance of servers, networks and server-based systems. These individuals do planning and project coordination relating to client IT Initiatives/projects.

Job Requirements

Must have 3+ years’ work experience in related IT position

Windows server configuration and maintenance

AD and Group Policy configuration and support

Exchange configuration and support

Managed anti-virus configuration and support

Server backup administration and support

Firewall and VPN configuration, maintenance and support

SQL Server configuration, maintenance and support

Virtualization (VMWare or Hyper-V)

Complete a Connectwise University “Major”

Study for and pass at least one technical certification exam per year.

Demonstrated skills

Excellent customer service skills

Top-notch organizational skills

Good communicator (in the coordination of smaller clients)

Sound judgment

Professional appearance and demeanor

Research and develop technical solutions for client and business initiatives o Reliable with good attendance

Ability to follow the direction from the Client Services Manager

Teamwork, mentorship and positive attitude

Essential Duties

Act as a “Technology Success Manager” for our clients

Coordinate client services activities for medium and larger clients

Participate in quarterly business reviews (QBRs)

Design and implementation at the network level: LAN and WAN connectivity, routers, firewalls and security

Design and implement hosted and cloud solutions for customers using technologies that meet their requirements

Design and implement disaster recovery solutions

Support services for virtualization technologies

Administration and maintenance of the remote monitoring solution, CW Automate

Respond to client support request ticket escalations

Handling escalated server, network and desktop related issues for clients

Participate as a resource for projects run by the Implementation and Onboarding team

System documentation development, maintenance and review

Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes and agreed outages, etc.

Handle tickets created due to alerts in CW Automate that are escalated from Tier1

Review of CW Automate alerts, performance information and configurations.

Server checkups using CW Automate data and manual review of servers as necessary

Participate in on-call rotation for off-hours support

Enter all work as service tickets in Connectwise

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Sr. Systems Engineer

About the opportunity

Job Requirements

Demonstrated skills

Essential Duties

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