Senior Conversational AI Delivery Engineer

As a Senior AI Delivery Engineer in the Solution Delivery department, you will be a hands-on technical owner responsible for designing, building, and deploying enterprise-grade voice and conversational AI solutions — IVR, IVA, and self-service automation, increasingly enhanced with agentic automation — on the Omilia platform. You will serve at the intersection of AI engineering and client delivery — translating complex CX requirements into production-ready implementations. This role is structured as the entry point to technical leadership at Omilia.

Accountabilities

Key Responsibilities

Hands-on AI Solution Delivery

Client and Cross-functional Collaboration

Technical Leadership and Growth

Skills & Competencies

Nice to have

• Fixed compensation;

• Long-term employment with the working days vacation;

• Development in professional growth (courses, training, etc);

• Being part of successful cutting-edge technology products that are making a global impact in the service industry;

• Proficient and fun-to-work-with colleagues;

• Apple gear.

Omilia is proud to be an equal opportunity employer and is dedicated to fostering a diverse and inclusive workplace. We believe that embracing diversity in all its forms enriches our workplace and drives our collective success. We are committed to creating an environment where everyone feels welcomed, valued, and empowered to contribute their unique perspectives without regard to factors such as race, color, religion, gender, gender identity or expression, sexual orientation, national origin, heredity, disability, age, or veteran status, all eligible candidates will be given consideration for employment.