Help Desk Analyst

As our Help Desk Analyst, you'll keep our team connected and productive, both in our Seattle office and wherever our remote staff work. You'll be the first point of contact for tech issues. You'll solve hardware, software, and account problems, escalate what needs more support, and help run the systems our staff use every day.

Our people do fast-moving client work, from community meetings to creative campaigns. You'll be the calm, friendly expert who gets them back to work quickly and explains fixes in plain

The salary range for this position is $30-$35 per hour, dependent on experience and skills.

• Company-subsidized health and wellness plan: medical, dental, vision, and employee assistance program (EAP) plans; health savings account (HSA) with company match

• Pretax mass transit benefit with a company subsidy

• Pretax flexible spending account (FSA)

• Pretax dependent care account

• Competitive annual paid time off (PTO)

• Annual professional development allowance

• Home office stipend

• Cell phone stipend

• Gym and wellness discounts and courses through Wellhub

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may be expected to work extended hours, including evenings and weekends for community events; including, but not limited to, standing or sitting for extended periods. The employee may have to occasionally lift/push/pull over 30 pounds. The employee is regularly required to talk or hear and to drive to and from project sites and events. The employee will regularly operate office equipment.