NOC Technician I

Our REJIS Operations Center (ROC) team works in our state-of-the art facility which provides a secure location for REJIS and customer equipment and data. Our NOC Technicians successfully monitor the availability of REJIS-supported services and equipment and effectively manage the communications and proper support escalations to ensure high service availability.

We are an essential business supporting law enforcement and local St. Louis organizations with critical infrastructures that require availability and monitoring 24X7.

This is a great opportunity for someone looking to start their IT career with growth potential, professional development opportunities, and the chance to work with a wide variety of technologies. We provide training covering the technology and business processes for this position.

This position requires a physical, on-site presence in our data center. It follows a compressed four-day work week with three 12-hour shifts (Sunday-Tuesday) plus one half-day (6-hour) shift (Wednesday). Shift rotations are set a year in advance. Shifts may occasionally be adjusted, typically with advance notice, to ensure adequate coverage is maintained in the data center at all times. As a critical operations role, this position is subject to on-call and call-in coverage responsibilities. The employee may be required to report on short notice — including outside of regularly scheduled shifts — to respond to operational needs, staffing gaps, or emergencies affecting data center coverage. This includes providing coverage for other team members' scheduled vacations and absences. This position includes 3+ weeks of vacation.

The minimum salary starts at $18.96/hour with the possibility of additional compensation based on years of experience, demonstrated skills, certifications, and education. This is an hourly position and is eligible for overtime.

Overview of skills needed

Requirements

We provide training covering the technology and business processes for this position to:

Physical Tasks/Demands