Brazil
Pentera
SAP
Affirmative Action for People with Disabilities - Internship and Permanent - Sales Area
Brazil
São Paulo, São Paulo, Brazil
Automatic translation. Check the original.
About the opportunity
Requisition ID: 423444
Work Area: Human Resources
Expected Travel: 0 - 10%
Career Status: Professional
Employment Type: Regular Full Time
Career Level: T1
Hiring Manager: Maria Alejandra Rico
Recruiter Name: Maria Alejandra Rico
Additional Locations:
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Overview
SAP is committed to inclusion, diversity, and equity, using technology to drive innovation and competitiveness throughout society.
As a global leader in enterprise software, SAP helps organizations tackle challenges with efficiency and productivity. The company values diverse skills and seeks to create an equitable and inclusive work environment where employees can grow and achieve success.
This program invites individuals who identify as people with disabilities and/or neurodivergent individuals to join SAP by applying for this opportunity.
Applying does not prevent candidates from exploring other opportunities within SAP.
If you need any specific accommodations or special assistance for your success during the interview process, please let us know in advance. Send an email with your request to the Recruitment Operations team: careers@sap.com
An Executive Sales and Customer Success Associate is responsible for supporting SAP's efforts in driving sales, customer success, and relationship management within designated territories.
In this entry-level role, the professional will work closely with senior sales and customer success teams, assisting in building and maintaining relationships with current and potential clients and partners.
The role's focus is on identifying sales opportunities, ensuring successful adoption of SAP solutions, and supporting continuous growth and customer satisfaction, contributing to the long-term success of the client-company partnership.
Career Level Description
- Responsibility: Execute assigned tasks and support sales and customer success activities. Works under supervision and, over time, gains more autonomy in customer relationship management.
- Complexity: Resolves routine issues within a structured framework and departmental guidelines, with support available for more complex cases.
- Experience: General proficiency in sales, customer success, and CRM tools/processes.
- Communication: Builds collaborative relationships within the team and across departments, communicating information clearly and providing constructive feedback in a timely manner.
Why Join SAP?
At SAP, we are committed to innovation, diversity, and personal and professional growth, fostering an inclusive environment across different cultures and regions. As a global leader in enterprise software, we have the mission to make the world a better place and improve lives.
Join our team, where you will be part of a dynamic and collaborative environment, helping clients achieve success with SAP solutions.
Excited to start your journey at SAP? Apply today with your English resume and bring your authenticity to our team!
Key Responsibilities and Tasks
1. Sales and Business Development
- Support Account Executives and Customer Success Partners in building and maintaining client relationships and developing a robust sales pipeline.
- Engage in value-based selling, understanding client needs and presenting suitable SAP solutions.
- Participate in preparing business cases, identifying leads, and qualifying opportunities to support sales progression.
- Engage in SAP promotions, campaigns, and events to generate leads and increase client engagement in the designated territory.
2. Customer Success and Solution Adoption
- Support customer success initiatives, ensuring clients derive value from SAP solutions and achieve their business objectives.
- Monitor the adoption and consumption of SAP solutions, tracking client metrics and outcomes to ensure ongoing satisfaction.
- Work collaboratively with internal teams to address client concerns and ensure effective problem resolution, acting as an initial escalation point.
- Assist in creating and executing success plans, ensuring the adoption and positive impact of SAP solutions.
3. Lead and Opportunity Management
- Support lead qualification, follow-up, and management through CRM systems, ensuring effective transitions to sales teams.
- Assist in opportunity management and sales cycle acceleration, ensuring a smooth transition to account development teams.
- Actively contribute to lead generation campaigns, ensuring strategic alignment with sales and management teams.
4. Relationship Management
- Develop and maintain strong relationships with clients and partners, ensuring ongoing satisfaction and engagement.
- Collaborate with internal teams, including product, marketing, and sales, to ensure SAP solutions meet client expectations.
5. Training and Professional Development
- Participate in the SAP training program, obtaining certifications to build a solid foundation in SAP solutions and sales processes.
- Seek mentorship and feedback from senior professionals, enhancing skills in project management, client relations, and executive communication.
- Develop a comprehensive understanding of sales, customer success, and the SAP ecosystem, contributing more effectively to business development.
Qualifications
- Skills: Strong competencies in communication, analytical thinking, and problem-solving, along with adaptability in a dynamic environment.
- Attributes: Self-directed, collaborative profile with a positive attitude, integrity, creativity, and a strong desire to learn.
- Technical Knowledge: Familiarity with CRM systems (SAP or similar), Microsoft Office Suite (Excel, PowerPoint, Word, Outlook), and other business tools.
Experience and Education Requirements
- Experience: Experience in sales, customer success, business development, or related areas, including internships or sales training programs;
- Languages: Advanced English (additional languages are a plus);
- Education: Technical course or degree (completed or in progress) in areas such as Administration, Accounting, Finance, Information Systems, Engineering, Human Resources, or Business.
SAP'S DIVERSITY COMMITMENT
To harness the power of innovation, SAP invests in the development of its diverse employees. We aspire to leverage the qualities and appreciate the unique competencies that each person brings to the company.
SAP is committed to the principles of Equal Employment Opportunity and to providing reasonable accommodations to applicants with physical and/or mental disabilities. If you are in need of accommodation or special assistance to navigate our website or to complete your application, please send an e-mail with your request to Recruiting Operations Team: Careers@sap.com [Careers@sap.com].
For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy one.int.sap/me@sap/jobs_at_sap#17498858-1050-415e-8d82-21f91655666b_96fc.
EOE AA M/F/Vet/Disability
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, gender, sexual orientation, gender identity, protected veteran status or disability.
Compensation Range Transparency: SAP believes the value of pay transparency contributes towards an honest and supportive culture and is a significant step toward demonstrating SAP’s commitment to pay equity. SAP provides the hourly base salary rate range applicable for the posted role. The targeted range for this position is USD. The actual amount to be offered to the successful candidates will be within that range, dependent upon the key aspects of each case which may include education, skills, experience, scope of the role, location, etc. as determined through the selection process. SAP offers limited benefits for employees hired into hourly or like roles subject to appliable plan/policy terms. A summary of benefits and eligibility requirements can be found by clicking this link: SAP North America Benefits sapnorthamericabenefits.com/en/public/welcome.
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