Engagement Manager

Join us to put AI to work for people.

What you get to do in this role:

The Engagement Manager is critical in ensuring the successful execution of ServiceNow/Pyramid Analytics implementation projects including onboarding and initial enablement for ServiceNow customers. The Engagenent Manager oversees the initial deployment, onboarding, enablement and first value project if applicable. Key to this role is the ability to balance technical expertise, project management and effective communication and relationship building by collaborating with stakeholders, colleagues and customers.

The Engagement Manager’s primary areas of responsibility involve transition from Sales, implementation and project management. Focus is primarily on initial onboarding and enablement but will often involved additional project phases as necessary and appropriate.

Assessments

Onboarding / Implementation

To be successful in this role you have:

Travel

This position may require travel but it is anticipated that most customer facing work will be performed remotely.

Preferred Education and Experience

FD21

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

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Employee Type: Regular

Region: AMS - North America and Canada

Work Persona: Flexible or Remote

For positions in this location, we offer a base pay of $104,700 - $172,800, plus equity (when applicable), variable/incentive compensation and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.