Onsite IT Support Technician - Pennsylvania

Sigma is seeking an Onsite IT Support Technician contractor to serve as the in-person technology resource at one of our client sites. In this role, you will provide hands-on troubleshooting, hardware/software support, and day-to-day technical assistance to end users, including executive leadership, backed by our remote help desk and senior engineering teams, who will provide guidance, handle complex escalations, and support your continued growth. This is a great opportunity for someone with 3+ years of IT support experience who is ready to step into a client-facing role and build their technical skills.

This position is based onsite at the client's office location in Yardley, PA

Standard business hours with occasional flexibility needed for early morning setups, after-hours maintenance, or planned outages

Contracted by Sigma Information Group, not the client

Reports to a designated Sigma supervisor; day-to-day priorities are set by client IT leadership through Sigma

Supported by Sigma's remote Help Desk and a named senior employee for escalation, with defined escalation response times.