IT Specialist

The IT Specialist provides responsive technical support to employees and maintains the reliability, security, and effective operation of the Company’s computer systems. The role installs, configures, monitors, and troubleshoots hardware, software, network, and communication systems while keeping users informed throughout the resolution process.

This position supports employees across SLSCO Ltd. and its divisions, including remote and field-based staff, and works with the parent company IT team, local business application owners, and external vendors to deliver dependable IT services. The role requires effective prioritization of service requests, clear communication with users, and occasional after-hours availability for urgent issues. Candidates should be able to organize competing requests, troubleshoot problems methodically, communicate technical information to nontechnical users, protect confidential information, and work independently while knowing when to escalate an issue.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

SLSCO LTD is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without discrimination because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, disability status, protected veteran status, or any other federal, state, or local protected class.