IT Support Technician

Sunflower Bank, N.A. is looking for an energetic, highly motivated individual to fill the position of a full-time IT Support Technician in Naples, FL.

People choose to “bank” with us, but for those we serve, we’re more than a bank. We strive to be the financial backbone of their lives, and we know that starts with our team.

Our supportive culture empowers team members to grow and seize new opportunities. Like our namesake, the sunflower, we are:

This position is responsible for providing technical support, troubleshooting hardware and software issues, and resolving service requests related to desktop and laptop computers, mobile devices, printers, and other technology systems. The role serves as a frontline technical resource for end users, delivering timely issue resolution, escalation management, and exceptional customer service to ensure minimal disruption to business operations.

Responsibilities

Successful candidates will possess a broad understanding of computer hardware, operating systems, software applications, networking concepts, mobile technologies, and technical support best practices. Strong customer service, communication, and troubleshooting skills are essential, along with the ability to manage multiple priorities in a fast-paced environment.

Pay is dependent on knowledge, skills, abilities, experience, and location.

Working Conditions

The physical demands of this position require the ability to perform essential job functions with or without reasonable accommodation. Employees may spend extended periods sitting or standing, using hands to operate computers or other equipment, and reaching for work-related tasks. Regular walking may be required, along with occasional bending, stooping, kneeling, or climbing. The role may involve lifting or moving items weighing up to 10 pounds. Vision requirements include close and distance vision, color and peripheral vision, depth perception, and the ability to adjust focus.

If you qualify, apply online at sunflowerbank.com/careers.

You’ve never worked anyplace like Sunflower Bank!

EOE/AA: Minorities/Females/Disabled/Vets

Sunflower Bank, N.A. is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with a disability, sexual orientation, gender identity, or any other characteristic protected by law.

Open until filled; early application encouraged. This vacancy announcement may be used to fill similar positions within 90 days.

If you are a California resident, you may be entitled to certain rights regarding your personal information, which is information that identifies, relates to, or could reasonably be linked with a particular California resident or household. Additional information about our data collection practices and location-specific notices is available on our privacy policy.

Sunflower Bank Benefits

Associates enjoy outstanding benefits, including:

• 401(k) Plan with 6% Match

• Health/Dental/Vision Insurance

• Company-paid Life Insurance

• Tuition Reimbursement

• Fitness Reimbursement

• Paid Time Off

• Volunteer Leave

• Paid Holidays

Plus many more associate perks & incentives!