Germany
HERO Software GmbH
Telio Group
Hamburg, Germany
Your mission Lead, mentor, and develop a distributed System Engineering team across Europe. Own and operate core IT services including Windows/Linux servers, Active Directory, virtualization platforms, backup solutions, and database services. Manage and continuously improve VMware, Proxmox, Kubernetes, MSSQL, and PostgreSQL environments. Ensure high availability, performance, capacity planning, backup, disaster recovery, and operational resilience. Act as the escalation point for critical incidents and drive effective resolution across teams. Promote automation, standardization, Infrastructure-as-Code, and operational excellence. Oversee system changes, maintenance activities, releases, and lifecycle management. Ensure compliance with security, audit, licensing, and regulatory requirements. Maintain comprehensive technical documentation and operational procedures. Collaborate closely with Network, Security, and Application teams in an international environment. Manage on-call readiness and operational support processes.
Telio is a medium-sized, internationally active, rapidly growing company in the field of telecommunications and IT services in the prison sector. As the European market leader, we have been providing communications solutions for prisons and their inmates worldwide for over 25 years. With more than 300 employees, we are active in 23 countries and develop, install and operate communication and media systems that make an important contribution to resocialization in prisons as well as in correctional facilities.
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