IT Service Technician

At The AME Group, every employee helps define who we are. For over 40 years, we’ve built a thriving, people-first culture rooted in innovation, collaboration, and purpose. As one of the nation’s leading Managed IT Service Providers, we empower businesses through technology while investing in the growth and well-being of our team. With a commitment to shared success, and continuous learning, we don’t just adapt to change — we drive it. Join a company where your voice matters, your work makes an impact, and your future is a shared journey.

Position Summary

The IT Technician is responsible for diagnosing, troubleshooting, and resolving hardware, software, and network issues for Windows-based computers and servers. This role is on-site at the client location. Provides assistance and training to users as needed to ensure they can operate system effectively. On-call as needed to assist with issues, outages and other items. Attends staff meetings, takes notes on IT related issues and works with AME or follows up on items.

What We Offer

• Competitive salary and benefits package.

• Opportunities for professional growth and development.

• Collaborative and supportive work environment.

Key Responsibilities

Location: Muncie, IN

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Employment Type: Full-time

Availability: Immediate

Based on experience and training.

What We Are Looking For

Physical Requirements

Preferred