Resource Label Group
UptimeAI
Engagement Manager
The Engagement Manager owns customer outcomes and successful deployment of the UptimeAI platform across enterprise accounts.
This role combines:
You will work closely with engineering, operations, and executive stakeholders within major industrial organizations to ensure customers successfully deploy, adopt, and scale UptimeAI.
Success in this role is defined by measurable operational impact, strong platform adoption, and long-term customer partnerships.
Location: Remote (US)
Reports to: VP, Customer Success
UptimeAI is a US-headquartered industrial AI company helping heavy industries improve reliability and operational performance through advanced AI and predictive analytics.
Our platform enables enterprises to predict, diagnose, and resolve operational issues in real time, improving uptime, reducing maintenance costs, and driving measurable operational outcomes.
UptimeAI works with global industrial leaders like Shell, Mitsubishi, and ABB Motion and is backed by $14M in Series A funding. As we continue our rapid global expansion, we're building the leadership team that will help shape the company's next phase of growth.
Help customers achieve operational outcomes such as:
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