United Kingdom
Apple
Utility Warehouse
London, England, United Kingdom
Hi! We're UW. We’re on a mission to take the headache out of utilities by providing them all in one place. One bill for energy, broadband, mobile and insurance and a whole lot of savings!
We’re aiming to double in size as we help more people to stop wasting time and money—big ambitions, to be delivered by people like you.
Got your attention? Read on…
You’ve made it this far... hit apply! We can’t wait to hear from you.
Worried you don’t hit every single bit of the criteria? We welcome applications from all backgrounds. If you’re a go-getter with a great heart, get your application in and let’s chat.
Not sure you meet all the requirements? Let us decide! Research shows that women and members of other underrepresented groups tend not to apply for jobs if they think they may not meet every qualification, when in fact they often do.
We provide equal opportunities, a diverse and inclusive work environment, and fairness for everyone. You are welcome to apply no matter your age, disability, gender, marriage or civil partnership status, pregnancy and maternity status, race, religion or belief, or sexual orientation. Please don’t be afraid to ask about what we can do to support your needs. All requests will be carefully and fairly considered.
Please note, if you are successful and offered a role at UW, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
Employment Status: Full-Time
We work together. Your team and the people you will work with…
Energy is at the heart of UW, with over 95% of our customers taking at least one Energy service.
We work in small, fully autonomous teams with real ownership of their products.
You will join the Technology & Product function, specifically within the Engineering family. You will co-lead a squad alongside a Product Manager, working in a cross-functional environment with colleagues in UX and Data. Your role is to create clarity, consistency, and momentum within your squad while raising the team's voice to senior leadership. You'll act as a bridge, interacting with stakeholders across the business to provide vital insight and context to your team.
We deliver progress. What you’ll do and how you will make an impact.
As an Engineering Manager at UW you create clarity, consistency, and momentum in your squad. You set direction, ensure high standards in both delivery and quality, and balance short-term goals with long-term sustainability. You invest in people through coaching, feedback, and development, while fostering a positive team culture. You communicate effectively across levels, manage complexity, and continuously grow as a leader in order to enable your teams to do their best work. You will have the following responsibilities:
Take responsibility for the technical decisions the squad makes and ensure they align with company and technical strategy. You have a clear understanding of the engineering practices within the team and identify opportunities for improvement. You understand all of the technologies used by UW in your squad, and how they fit together.
Take an integral role in defining team goals and ensuring proposed work is aligned with them. You drive prioritisation within the team to best achieve goals. You push yourself and the team to achieve team goals.
Identify and put in place practices needed to ensure security and operational service level objectives (SLOs) are met. You coordinate with your squad — and others as needed — to ensure organisation-wide on-call coverage. You drive the squad to operational excellence, leading regular metrics reviews to ensure high coverage and performance.
Work with the Product Manager and team to set objectives and key results (OKRs) that align with company goals. You identify risks and blockers early and work with stakeholders to mitigate them. You measure team performance so that you can continually improve it. You communicate team progress against OKRs, key performance indicators (KPIs) and other milestones to relevant stakeholders. You co-lead annual and quarterly planning for your squad.
You ensure the squad is staffed with the technical skillsets to deliver objectives, developing skills within team members and/or hiring as needed. You onboard, train, develop and coach your reports to facilitate their career growth. You participate in performance calibration and promotion reviews for your squad.
Understand and communicate company, department, and pillar strategy and goals to your squad. You interact with stakeholders from across the business in order to provide insight and context to their teams.
Teach our culture to others and foster a healthy dynamic within your team. You help to resolve interpersonal conflicts and gather, share and act on feedback. You effectively communicate company and department changes to your squad. With help from your manager, you raise the team's voice to senior leadership. You collaborate effectively with cross-functional colleagues, such as UX and data. You co-lead your squad with your squad's Product Manager. You ensure team expenditures (both OpEx and CapEx) are in line with budgets.
We put people first. It’s all about you…
So why pick UW?
We’ve got big ambitions so there’s going to be plenty of challenges. There are also a lot of benefits:
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