Customer Success Engineer

Vatn Systems is building the next generation of autonomous underwater vehicles — smarter, more capable, and designed for the realities of ocean operations. Our AUVs are deployed by researchers, defense contractors, and offshore energy operators around the world. We're a fast-moving team that cares deeply about the reliability of our technology and the success of the people who depend on it.

About the Role

As a Customer Success Engineer, you'll be the technical lifeline for our customers — from onboarding and training through complex field troubleshooting and long-term mission success. You'll work directly with operators, engineers, and program managers at customer organizations, and serve as the voice of the customer internally to our engineering and product teams. This is a hands-on, high-ownership role that requires both deep technical knowledge and a genuine commitment to customer outcomes.

Why Vatn

You'll be working on technology that operates in one of the most challenging environments on the planet. Our customers are doing important work — scientific discovery, infrastructure inspection, national security — and your job is to make sure they can rely on our systems to do it. You'll have real ownership, real visibility with leadership, and the satisfaction of solving problems that actually matter in the field.

Vatn Systems is an equal opportunity employer. We welcome applicants of all backgrounds.