Sr Business Systems Analyst, Field Operations

WASH is a company that our customers depend on to keep them going so they can provide valuable services to their clients across USA and Canada (Coinamatic Inc. and ParkSmart Inc). We strive to build a sense of purpose and achievement in the work we do while staying true to the DNA of our core values. We value our people and encourage the development of talented and motivated employees to support the continued performance and growth of our diverse operations. We have been the foundation of many successful careers. At our core we are an innovation driven, fast-paced team environment with a high performance culture. If you are looking for a career that will challenge and engage you, is focused on customer care and quality service, then WE are the company for you. We invite you to bring your passion and experience to our team!

WASH is seeking an experienced Senior Business Systems Analyst to serve as a strategic partner between Field Operations, technology teams, vendors, and business stakeholders. This role plays a key part in improving operational processes, delivering technology solutions, and supporting the continued evolution of our Salesforce and ServiceMax platforms.

The ideal candidate brings a strong combination of business analysis expertise, field service operations knowledge, and experience working with enterprise applications. This individual will help drive initiatives that improve technician productivity, service delivery effectiveness, reporting capabilities, and overall operational efficiency.

At WASH, you'll have the opportunity to work on high-impact initiatives that directly support our field service organization and customer experience. You'll collaborate with business and technology leaders, influence operational strategy, and help shape the future of critical enterprise platforms used across the organization.

This role offers the opportunity to:

• Lead meaningful business transformation initiatives.

• Work with modern enterprise platforms including Salesforce and ServiceMax.

• Influence operational excellence across a national field service organization.

• Partner with cross-functional business and technology leaders.

• Drive improvements that create measurable business value.