Technical Sales Engineer

Inside Technical Service Sales Engineer

GMM Pfaudler US Inc is a leading supplier of highly engineered glass-lined critical equipment and process systems for global energy, chemical and industrial markets.

Full-time employees are eligible for Medical, Dental, Vision, Life Insurance and Disability coverage. We also offer a 401(k) Plan with employer match and safe harbor contribution, as well as Vacation, Holidays, Tuition Reimbursement and professional development opportunities.

SUMMARY OF POSITION

The primary role is for sale of Aftermarket (AM) parts, to provide customer service and to be a technical resource to achieve the Sales targets for the Rochester, NY division and is responsible for actively driving and managing the technology evaluation state of the sales process. Working in conjunction with the sales team as the key technical advisor and product advocate, the Inside Technical Service Sales Engineer must be a self-motivated person who desires to work in a fast-paced and results-oriented environment. Must be able to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction through all stages of the sales process. The Inside Technical Sales Engineer must be able to establish and maintain strong relationships with sales, manufacturing and customers throughout the sales cycle.

Experience and success could lead to opportunities for growth potential.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

SUPERVISORY RESPONSIBILITIES

None.

EDUCATION and EXPERIENCE

B.S. degree in Chemical, Mechanical or Materials Engineering.

Must possess at least 3-5 years' related technical experience. Experience in the chemical industry is desirable. Previous sales experience is preferred.

Must have good communications skills, written and verbal, be a self-starter, able to multi-task, well organized and work autonomously. Proficient in Word, Excel and PowerPoint.

Ability to travel occasionally by car or air. LANGUAGE SKILLS

Must have the ability to read, interpret and understand technical documents for industrial equipment such as equipment drawings and data sheets, customer specifications and operating and maintenance manuals. Must have the ability to compose technical documents including customer proposals and routine reports and customer correspondence. Must have the ability to speak effectively with a single customer or small customer groups either over the phone or for customer presentations.

MATHEMATICAL SKILLS

Must have the ability to calculate figures and amounts such as costs, discounts, interest, commissions, proportions, percentages, area, circumference, volume, temperature, pressure and convert between American and SI units.

CERTIFICATES, LICENSES, REGISTRATIONS

None required.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; work; sit; use hands to touch or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perceptions, and ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Primarily the work environment is a typical office environment. The employee will also be required to enter the Pfaudler workshop environment to track job progress, inspect equipment components and accompany customers during inspections. The employee will also be required to visit customer plant sites to view existing or proposed equipment installations. The customer plant sites are typical chemical and pharmaceutical operating plant sites where the employee will be required to follow the plant site safety regulations.

While performing the duties of this job, the employee is occasionally exposed to wet and/or humid conditions; moving mechanical parts; high, precarious places; fumes or airborne particles; toxic or caustic chemicals; outside weather conditions; extreme cold; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually loud.

Position requires occasional travel.

GMM Pfaudler US Inc provides equal employment opportunities to all employees and applicants for employment. We prohibit discrimination based on race, color, religion, age, sex, national origin, disability, genetic information, protected veteran status, sexual orientation or any other characteristic protected by federal, state, or local law.