Security Shift Supervisor
Wage Range: $18-20/ hour
Job Information
- 01DE Guard Card
- 022 yrs of Security Experience is required
ESSENTIAL FUNCTIONS
- 03Functions as a supervisor of Security Officers, Lead Officers, and other company personnel assigned to one or more posts at client site(s); acts to ensure that all post orders are followed, that established rounds are completed, and that required reports are filed; notifies proper authorities and client in emergency situations.
- 04Coaches and disciplines personnel as appropriate; seeks advice from company management or designated representatives as appropriate; meets personally with employees and documents coaching and disciplinary actions.
- 05Trains Security Officers and other company personnel; reviews post orders and other details of assignments with subordinates.
- 06Assists in the submission of payroll and personnel information to the company as designated.
- 07In conjunction with company management or designated representatives ensures adequate coverage of all posts and positions.
- 08Prepares, files, and submits various reports as required.
- 09Inspects posts as scheduled and meets with subordinates to outline tasks and responsibilities.
- 10Meets with client representatives as scheduled or as needed to provide assurance that all security requirements are being met and to provide quality customer service.
- 11As assigned, in accordance with applicable company policies and procedures and in compliance with state and federal laws, carries out supervisory duties that can include some or all of the following: interviewing, orienting and training employees; planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems; and, making hiring and termination recommendations.
- 12May perform the duties of a Security Officer in accord with post orders and company policy.
Education/Experience: High School Diploma or G.E.D. and 2 years of related
experience, or an an equivalent combination of education and experience sufficient to perform the essential functions of the job, as determined by the company. Minimum 2 years of experience in retail preferred.
Competencies (as demonstrated through experience, training, and/or testing)
- 13May be required to hold and continue to meet the requirements for any applicable state, county and municipal license for Security Officers.
- 14Knowledge of security operations with an emphasis on patrol, inspection and response services.
- 15Knowledge of supervisory practices and procedures.
- 16Ability to provide positive direction and motivate performance.
- 17Understanding of a variety of security and safety devices and controls.
- 18Ability to learn quickly and carry out instructions furnished in written, oral, or diagrammatic form.
- 19Ability to track and maintain schedule assignments.
- 20Ability to be an effective team member.
- 21Ability to maintain professional composure when dealing with unusual circumstances.
- 22Courteous telephone manner.
- 23Ability to adapt to various sites and changes in post procedures.
- 24Ability to write routine correspondence, including logs and reports.
- 25Good organizational skills.
- 26Strong customer service and results orientation.
- 27Strong interpersonal skills, with the ability to interact effectively with clients, at various social levels and across diverse cultures.
WORKING CONDITIONS (Physical/Mental Demands)
With or without reasonable accommodation, requires the physical and mental capacity to perform effectively all essential functions. In addition to other
demands, the demands of the job include
- 28Maintaining composure in dealing with authorities, executives, clients, staff and the public, occasionally under conditions of urgency and in pressure situations.
- 29May be exposed to stressful situations, such as challenging individuals who are in or approaching an unauthorized area.
- 30Must undergo and meet company standards for background and reference checks, controlled substance testing, and behavioral selection survey, in addition to any mandatory licensing requirements.
- 31Directing and disciplining staff in a positive manner.
- 32May be required to work overtime without advance notice.
- 33Required ability to handle multiple tasks concurrently.
- 34Keyboarding, basic computer usage, and operating controls.
- 35Seeing, hearing, speaking and writing clearly in order to communicate with employees and clients, observe and report incidents, and direct others.
- 36Frequent sitting, standing, and walking, which may be required for long periods of time, and may involve climbing stairs and walking up inclines and on uneven terrain.
- 37Occasional reaching with hands and arms, stooping, kneeling, crouching and crawling.
- 38Frequent lifting and/or moving up to 10 pounds and occasionally up to 25 pounds.
- 39Close vision, distance vision, and ability to adjust focus.
- 40Regular use of vehicle for the performance of duties.
- 41On occasion may be required to perform stressful and physical activity.
- 42Depending upon assignment may be exposed to inclement weather or be required to work in environments or under conditions that require the use of protective gear and devices and/or awareness of personal safety and safety of others.
- 43May be exposed to or required to handle sensitive and confidential information.
Make an Impact at Securitas USA
Securitas USA employees come from all walks of life, bringing a variety of skills, experiences, and perspectives. United by a shared purpose, we help make the world a safer place. We provide security services to meet the unique needs of our clients to help safeguard their people and assets.
At Securitas USA, our core values are the foundation of everything we do. Represented by the three red dots in our logo, Integrity, Vigilance, and Helpfulness guide how we serve our clients, support our colleagues, and engage with our communities.
Integrity We act with honesty, accountability, and professionalism in everything we do, and we foster a culture where transparency, respect, and ethical behavior are expected.
Vigilance We stay alert, aware, and attentive to our surroundings. Through observing and reporting, our employees help identify potential risks and respond to situations that may impact safety and security.
Helpfulness We are approachable and service-oriented, whether assisting a client, colleague, or member of the community.
Securitas USA is committed to equal employment opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable legally protected characteristic.
Reasonable Accommodation: Securitas USA is committed to the full inclusion of
all qualified individuals. In keeping with our commitment, Securitas USA will take steps to assure the people with disabilities are provided with reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact PrivacyRequests@securitasinc.com.
Estados Unidos
