Brazil
SONDA
ANDRITZ AG
IT Intern - Service Desk
Brazil
Araucária, Paraná, Brazil
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About the opportunity
Every day, ANDRITZ continues to deliver successful innovative solutions to our clients globally. Why are we so successful? Because we are passionate and love what we do! We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key sectors that are shaping the future of the world we live in.
MAIN RESPONSIBILITIES
- Provide IT technical support: local and remote.
- Incident Management: restore IT services interrupted by system, network, or hardware failures.
- Request Management: fulfill common user requests, such as access, software installations, or equipment provision.
- Support users with office and factory environment systems and equipment resources.
- Assist with corrective maintenance interventions to ensure functionality, with support from support analysts.
- Act in IT equipment mobilization/demobilization actions.
- Assist in continuous improvement projects in the office and factory environment.
REQUIREMENTS
- Currently pursuing a degree in Computer Science, Systems Analysis, or similar (from the 3rd semester onwards);
- Intermediate English;
- Availability to intern on-site in Araucária/PR (Monday through Friday, 6 hours daily, between 08h and 18h).
All qualified applicants will be considered for employment regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.
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