Telecom Analyst Jr.

New opening activated at Arqia!

Work model: Hybrid

Work schedule: Tuesday through Saturday, from 11h to 20h48

Work location: Faria Lima/SP

Arqia values relationships based on trust, transparency, and responsibility. Therefore, we handle candidates' personal data with care and in compliance with the General Data Protection Law - LGPD, Law nº 13.709/2018.

By participating in our selection process, the candidate authorizes Arqia to collect and process their personal data, such as name, date of birth, contact information, address, identification documents, resume, and proof of education, exclusively for recruitment and selection purposes, profile evaluation, potential hiring, and other stages related to the admission process.

If the candidate does not want their data to remain stored with us or wishes to request access, deletion, or restriction of the processing of their information, they may contact us via email at trabalheconosco@arqia.com.br.

If you want to be part of a technology, telecom, and IoT company, this connection could be yours.

Learn more about the company:

We are looking for a Junior Telecom Analyst with knowledge in mobile networks, an investigative profile, and an interest in working directly in the operation, monitoring, and resolution of telecommunication problems.

The position will involve customer service and support, incident management, failure analysis, and network performance monitoring, contributing to the quality and availability of our services.

If you already have practical experience in Telecom, enjoy technical challenges, are curious to investigate problems, and wish to expand your knowledge in different technologies, this connection could be for you! 💜

Here, you will be part of a collaborative team, with experienced professionals, constant knowledge sharing, and development opportunities in an expanding company.

💜 At Arqia, you will have the opportunity to expand your knowledge, work with different technologies, and directly contribute to the quality of connections that drive our clients.

Come connect your talent to our team! 🚀

Your mission in this connection

On a daily basis, you will:

For this position, we are looking for someone who has:

In addition to a collaborative team, connected to the future and open to innovation, we also offer:

• Food: VR (Meal Voucher, including on remote work days), VA (Food Voucher), and vacation bonus on VR/VA;

• Health and protection: Medical and dental assistance, and life insurance;

• Results: PPR (Profit Sharing Program);

• Flexibility: Hybrid work model;

• Well-being: TotalPass, fruit at the office, and Elleva/Conexa program with multidisciplinary support, plus pharmacy discount and aid for medications for serious pathologies;

• Family: Maternity leave of 6 months and paternity leave of 20 days, with VR and VA throughout the period;

• Dependent support: Childcare assistance up to 6 years old and assistance for dependents with disabilities;

• Connectivity: Arqia telephony plan with discounts (Arqia4you);

• Mobility: Transportation voucher, parking reimbursement, or company shuttle, depending on eligibility;

• Recognition: Service anniversary awards and performance recognition;

• Special moments: Birthday off and birthday bonus on Flash;

• Vida Link: Up to R$ 150,00 for purchasing prescription medications, without discount;

• Leggal: Legal guidance platform with up to two monthly consultations.