Black Box

Oct 27, 2026

Solution Engineer

Mexico

Mexico, Chihuahua, Mexico

Role Summary

Pre-Sales Solution Engineer – Enterprise Networking (US-Based)

The Mexico-based Pre-Sales Solution Engineer is a highly experienced, customer-facing technical leader within the Enterprise Networking (EN) practice at Black Box. This role is responsible for owning the pre-sales technical strategy for high-value and complex opportunities across Core EN technologies including LAN, WAN, Wi-Fi, SD-Branch, and Network Security.

This seasoned engineer works closely with Vertical Sales teams, Offering Managers, Partner Alliance Managers, and customers to design scalable, competitive, and differentiated solutions. The engineer not only supports strategic pursuits but also contributes to the evolution of our go-to-market offerings and field readiness.

This role is mission-critical for scaling Black Box’s Enterprise Networking business. It requires both deep technical skills and high business acumen to align cross-functional teams and deliver compelling solutions that win strategic business and drive innovation in the field.

Relationships & Dependencies

Location: Remote

Reports To: Director of Solution Engineering – Enterprise Networking Practice

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StakeholderRole & EngagementProduct/Offerings ManagerAlign on solution components, pricing tools, documentation kitsPartner Alliance ManagerSync on OEM design rules, roadmap support, enablement sessionsAccount Manager/BDMSupport opportunity strategy, customer technical needs, proposal presentationProject ManagerScope validation, post-sale handoff planningVertical Sales LeaderCollaborate on pursuit strategies and vertical value propositions

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Core Responsibilities

Client-Facing Pre-Sales Support

Lead discovery sessions, technical workshops, and strategic client briefings.

Translate customer business outcomes into technical architectures.

Influence and shape customer roadmaps and architecture standards.

Solution Architecture & Innovation

Architect robust enterprise network solutions using vendor best practices.

Design repeatable solution templates and vertical-specific architectures.

Participate in cross-domain solutioning, integrating network with cloud, security, or collaboration stacks.

Proposal Development & Deal Shaping

Create high-impact technical proposals, diagrams, and cost models.

Respond to complex RFPs/RFIs with accurate and compelling content.

Collaborate with pricing and delivery to validate technical and operational scope.

Technical Presentations & Demonstrations

Deliver compelling solution presentations to technical and executive audiences.

Lead or support technical demonstrations, whiteboarding sessions, and proof-of-concepts.

Represent Black Box as a trusted advisor in customer briefings and strategy sessions.

Strategic Alignment & Advisory

Work with Offerings Managers to co-develop new offerings and enhance existing ones based on field feedback.

Coordinate with Alliance Managers to understand OEM roadmap and incorporate innovation into proposals.

Act as a technical advisor to Sales Leaders and Business Unit VPs.

Internal Enablement & Evangelism

Mentor junior SEs and support onboarding efforts.

Conduct solution walkthroughs, internal webinars, and SE playbook development.

Drive internal adoption of tools, templates, and best practices.

Market Intelligence

Track competitive trends and help refine win themes and technical differentiators.

Represent Black Box in customer advisory councils and vendor working groups.

Required Skills & Experience

7–10+ years of experience in enterprise networking pre-sales or solution consulting

Proven experience leading $1M+ enterprise solution pursuits

Strong understanding of multi-vendor architectures including Cisco, Juniper, Fortinet, Aruba, Palo Alto

Expertise in LAN/Wi-Fi/SD-WAN, NAC, segmentation, and hybrid cloud networking

Mastery of Visio, proposal writing, and pricing coordination

Executive presence with ability to present to CIO/CTO levels

Demonstrated ability to lead solution presentations and conduct live or virtual technical demos

Preferred Certifications

CCNP/CCIE, JNCIP/JNCIE, NSE 4/5/7, or equivalent

ITIL Foundation or PMP (for cross-functional coordination)

Languages

Solution Engineer

Role Summary

Relationships & Dependencies

Core Responsibilities

Client-Facing Pre-Sales Support

Solution Architecture & Innovation

Proposal Development & Deal Shaping

Technical Presentations & Demonstrations

Strategic Alignment & Advisory

Internal Enablement & Evangelism

Market Intelligence

Required Skills & Experience

Preferred Certifications

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