Brazil
Bunge
Blip Global
Senior Product Manager
Brazil
São Paulo, São Paulo, Brazil
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About the opportunity
We are looking for a Senior Product Manager to act as a value strategist and lead the continuous evolution of conversational products and Artificial Intelligence-based solutions. We are seeking an expert professional who guides deliveries based on outcomes and real business impacts for our clients and for Blip.
If you have data-driven analytical vision, mastery of conversational technologies, and experience in aligning client strategy with the technical capacity of AI platforms, this position is for you.
If you are a person with a disability (PcD), please know that all positions at Blip are inclusive. We look forward to your application!
Responsibilities and assignments
- Orchestrate value delivery, connecting the Blip Platform, Professional Services, and Customer Experience.
- Define and manage the vision and roadmap of the conversational product, ensuring continuous evolution and a focus on business impact (outcomes).
- Lead the planning, execution, and delivery of projects, ensuring compliance with schedules, scope, and high quality standards.
- Use AI and data at the center of decision-making to design hyper-personalized, scalable journeys focused on the user experience.
- Monitor and demonstrate KPIs and business result metrics for both the client and Blip.
- Identify and actively act on opportunities for revenue growth, expansion of use cases, and increased platform volume.
- Act in the proactive management of risks, conflicts, and stakeholder expectations.
- Act as a strategic partner to multidisciplinary teams (Engineering, Conversational Designers, PODs, and client teams).
Requirements and qualifications
- Consistent previous experience (minimum of 5 years) in Digital Product Management, Conversational Products (Chatbots/Voicebots), or AI projects.
- Mastery in creating and managing product roadmaps oriented toward business results (Data-Driven).
- Solid knowledge of Artificial Intelligence and Intelligent Contact ecosystems.
- Experience in developing personalized and scalable customer journeys.
- Experience with governance and risk management in highly complex environments.
- Strong ability to articulate and manage strategic stakeholders.
- Intermediate or advanced English.
It will be a plus if you have
- In-depth knowledge of the Blip Platform.
- Certifications in Product Management, Agile Methodologies, or AI.
- Previous experience in SaaS technology companies or professional services technology consultancies.
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