SONDA
Hotmart
Cyber Security Mid-Level
Our Story
Making an impact from day one. It was with this certainty that João Pedro Resende and Mateus Bicalho founded Hotmart in 2011. We were born as a startup and today we are a global technology company, delivering a complete ecosystem of secure and integrated solutions for those who want to create, sell, and scale digital businesses.
And the best part? We're just getting started.
From courses that change lives to niche communities, all kinds of stories have happened here. 1 out of every 4 Brazilians have already consumed content through our platform. After all, if people have something to teach, Hotmart has everything to make it happen.
Our People
Today, we are over 1.600 Troopers spread across Brazil, Spain, Colombia, Mexico, the United States, and the Netherlands, where our headquarters is located. And no matter where we are, the positive impact we generate in people's lives is what makes our work unique.
The transformation we want to see in the world starts within us. That's why working at Hotmart means growing with empathy, collaboration, and responsibility. It's knowing that innovation and high performance are in our DNA. Because digital has given us wings, and we will never let go of our leading role!
About the Role
Here, you make a real impact.
We are looking for a Mid-Level professional who is a reference in Observability or Security, capable of leading technical initiatives, using AI and automation to transform NOC/SOC operations, and acting as an innovation agent within the organization.
COME TO HOTMART
Being part of our team means being sure that your work transforms lives on a global scale. Come to Hotmart and be part of this transformation!
Main activities
- Lead the evolution of Observability and Security practices, ensuring high availability, resilience, and protection of corporate environments;
- Design, implement, and enhance monitoring, observability, and threat detection architectures, defining metrics, indicators, dashboards, alerts, and correlation strategies;
- Act as a technical reference in the investigation and response to complex incidents involving infrastructure, applications, cloud, and security;
- Coordinate the complete cycle of critical incident management, from detection to post-incident analysis (Post-Mortem), promoting continuous improvement and reducing recurrence;
- Develop automations, integrations, and intelligent workflows to optimize operational processes, reduce manual effort, and increase NOC/SOC efficiency;
- Lead initiatives for the adoption of Artificial Intelligence, Generative AI, and Autonomous Agents applied to observability, threat detection, incident investigation, and response;
- Collaborate with Development, Platform, Cloud, Infrastructure, and Security teams to strengthen the culture of operational reliability;
- Support the definition of monitoring and security strategies in Cloud environments, ensuring visibility, governance, and compliance;
- Evaluate new technologies, tools, and market approaches that contribute to the organization's operational and security maturity.
Minimum requirements
Essential Requirements
- Solid experience in NOC, SOC, SRE, Reliability Engineering, Observability, or Security Operations environments;
- Mastery of market observability tools, including application monitoring, infrastructure, logs, traces, and user experience;
- Mastery of SOC security and operation tools, including monitoring, event correlation, investigation, and incident response;
- Advanced experience with SIEM platforms, creating correlation rules, use cases, tuning, and event analysis;
- Practical knowledge of Cloud environments (AWS, Azure, or GCP), including architecture, monitoring, security, and troubleshooting;
- Experience in automation using programming or scripting languages (Python, PowerShell, Bash, or similar);
- Experience in building or using solutions based on Artificial Intelligence, Generative AI, LLMs, Autonomous Agents, or intelligent automations;
- Ability to act strategically and consultatively, influencing technical decisions and promoting structural improvements;
- Analytical, investigative profile oriented towards solving complex problems;
- Excellent verbal and written communication skills, with the ability to interact with different areas and levels of the organization.
Differentiators that enchant us
- Proven experience in building AI agents applied to NOC, SOC, observability, or incident response operations;
- Participation in operational transformation projects using AI, Machine Learning, or advanced automation;
- Experience with platforms such as New Relic, Datadog, Dynatrace, Grafana, Elastic, Splunk, Sentinel, QRadar, CrowdStrike, or similar;
- Knowledge of SRE practices, Chaos Engineering, AIOps, or platform engineering;
- Experience with SOAR and incident response automation;
- Certifications in Cloud, Observability, Security, AI, or related areas;
- Experience in high-criticality environments, 24x7 operations, and crisis management;
- Track record of technical leadership, mentoring, or developing high-performance teams.
WHY TRANSFORM ALONGSIDE US?
- Health and dental plan with national coverage, at no cost to the employee and with co-payment for spouse and dependents;
- Meal/food voucher (Flash - Visa card);
- Flexible benefit (Flash Multibenefits - Visa card), which can be allocated to food, meals, mobility (transport apps, fuel, public transport in SP), culture, health, and education;
- Private pension plan;
- Transportation voucher;
- Life insurance;
- Wellhub;
- Childcare assistance for children up to five years old;
- Education budget: an amount allocated for investments related to your education, to help develop and enhance your skills;
- Incentive for language learning through an online platform;
- Baby On Board: a benefit offered to individuals preparing for maternity and paternity;
- Extended maternity leave (180 days);
- Extended paternity leave (30 days);
- Conexa Saúde: free online access to health professionals - Nutritionist and Psychologist;
- Annual participation in the company's profits and results (PLR);
- Hotmart Recharge: bonus of 30% of the gross monthly salary, paid after completing the 30-day vacation accrual period.
