Brazil
SONDA
Inter Carreiras
SOFTWARE DEVELOPER ANALYST III
Brazil
Belo Horizonte, Minas Gerais, Brazil
PythonSQL
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About the opportunity
Get to Know Inter As pioneers, we transformed the market by launching Brazil’s first digital bank and continue to shape the future with cutting-edge technology. We have evolved into a Global Financial Super App, delivering complete solutions and leading innovation. Here, work has purpose: creating real opportunities, transforming people’s lives, and reshaping the financial market. This is the Inter way of making things happen. If you want to be part of this transformation and leave your mark, your place is here. Become Sangue Laranja.
Get to Know Inter As pioneers, we transformed the market by launching Brazil’s first digital bank and continue to shape the future with cutting-edge technology. We have evolved into a Global Financial Super App, delivering complete solutions and leading innovation. Here, work has purpose: creating real opportunities, transforming people’s lives, and reshaping the financial market. This is the Inter way of making things happen. If you want to be part of this transformation and leave your mark, your place is here. Become Sangue Laranja.
About the role and mission
You will be responsible for driving automation initiatives within the Operations department, focusing on the design, implementation, and maintenance of RPA solutions, workflow automations, and AI Agents. The Senior Operations Analyst will work closely with operational teams to identify inefficiencies, map processes, and translate business needs into scalable and reliable automations.
In your day-to-day, you will:
- Identify automation opportunities in operational workflows and ensure they are translated into effective technological solutions.
- Develop, monitor, and enhance RPA bots and AI Agents, ensuring high performance, reliability, and data integrity.
- Collaborate with Operations, Technology, and Product teams to ensure automations meet business rules, regulatory standards, and operational requirements.
- Develop workflows and solutions with clarity, simplicity, and precision.
- Reduce manual activities, operational risks, and rework through robust automation strategies.
- Ensure on-time delivery of automation projects, managing dependencies and constraints.
- Support teams during testing, deployment, and adoption of new automated processes.
- Monitor KPIs and automation performance, proactively identifying failures, bottlenecks, or improvement opportunities.
What we're looking for
Must-haves
- Bachelor's degree in Information Systems, Engineering, Business Administration, Computer Science, or related fields.
- Minimum of 4 to 6 years of experience in operational processes, automation, or continuous improvement.
- Experience with RPA platforms (UiPath, Automation Anywhere, Power Automate, or similar).
- Solid understanding of process mapping, optimization, and automation design.
- Experience in building or maintaining RPA bots or rule-based automations.
- Ability to translate business requirements into technical specifications.
- Analytical skills to identify inefficiencies, root causes, and areas for improvement.
- Automation Anywhere, Sydle, and Power Automate will be the tools used daily.
- Intermediate/advanced Excel.
- Advanced/fluent English.
Nice-to-haves
- Experience with AI Agents, workflow tools, or orchestration platforms.
- Familiarity with LLM-based workflows or integrations via API.
- Previous experience in fintechs, payment institutions, or financial operations.
- SQL or Python.
Benefits
- Meal and Food Vouchers
- Health and Dental Plan
- Life Insurance
- Birthday DayOff
- Baby On Board and Lactation Room
- Extended Parental Leave
- Childcare/Nanny assistance and/or assistance for children with disabilities
- Wellhub and Inter Running Group
- CARE4U Space (Belo Horizonte): self-care services with exclusive prices, decompression area, games, and mini-golf course
- Perks on our SuperApp, such as Duo Gourmet
- Prime Inter Card
- Internal training and development programs
Selection Process Stages
- Resume screening;
- Screening (initial approach to align expectations about the role);
- Assessments;
- Interview with Talent Team;
- Technical test (when necessary);
- Interview with leadership;
- Hiring Proposal (Offer);
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