Brazil
SONDA
Inter Carreiras
TECHNOLOGY MANAGER - Channels
Brazil
Belo Horizonte, Minas Gerais, Brazil
AWSKubernetes
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About the opportunity
Get to Know Inter As pioneers, we transformed the market by launching Brazil’s first digital bank and continue to shape the future with cutting-edge technology. We have evolved into a Global Financial Super App, delivering complete solutions and leading innovation. Here, work has purpose: creating real opportunities, transforming people’s lives, and reshaping the financial market. This is the Inter way of making things happen. If you want to be part of this transformation and leave your mark, your place is here.
Become Sangue Laranja.
Conheça o Inter Pioneiros, mudamos o mercado ao lançar o primeiro banco digital do Brasil e seguimos criando tendências com tecnologia de ponta. Evoluímos para um Super App Financeiro Global, com soluções completas e inovação de primeira. Aqui, o trabalho tem propósito: construir oportunidades reais, transformar a vida das pessoas e o mercado financeiro. Esse é o nosso Jeito Inter de Fazer. Se você quer fazer parte dessa mudança e deixar um legado, seu lugar é aqui.
Vem ser Sangue Laranja.
About the role and its mission
Lead and develop engineering and architecture teams for conversational channels with the purpose of transforming business objectives into strategy and technological roadmap.
In your day-to-day, you will:
- Plan capacity, priorities, budget, and area indicators
- Ensure secure, scalable, resilient, and highly available deliveries.
- Monitor productivity, quality, costs, availability, and incidents.
- Promote architecture practices, DevSecOps, observability, testing, and continuous improvement.
- Manage technological risks, technical debt, vendors, and contracts.
- Collaborate with Product, Security, Risk, Compliance, and business areas.
- Ensure adherence to LGPD and regulations applicable to the financial sector.
- Coordinate critical incidents, root cause analyses, and prevention plans.
- Develop professionals through feedback, evaluations, and career plans.
- Participate in executive on-call duty during critical incidents.
What we are looking for
Must-haves
- Completed degree in Information Technology, Engineering, or related fields.
- Experience in managing technology teams and developing leaders for over 5 years in management roles on strategic projects.
- Experience with critical systems, high availability, and large transaction volumes.
- Knowledge of software architecture, APIs, integrations, and distributed systems.
- Experience with cloud, DevOps/DevSecOps practices, and observability.
- Knowledge of information security, risk management, and data protection.
- Experience with agile methodologies, indicators, budgeting, and vendors.
- Ability to connect technological decisions with business objectives.
- Executive communication, negotiation, conflict management, and decision-making skills.
- Availability for call-outs in critical situations.
Nice-to-haves
- Experience in fintechs, banks, payment methods, or regulated environments.
- Knowledge of conversational channels, Channels, and Data/Event Driven Environments.
- Experience with AWS, Azure, or Google Cloud, Kubernetes, and infrastructure as code.
- Knowledge of LGPD, PCI DSS, and financial sector regulations.
- Experience in platform modernization and digital transformation.
- Advanced English. Certifications in cloud, ITIL, COBIT, PMP, agile, security, or architecture.
- Experience in managing international partners and vendors.
Benefits
- Meal and Food Vouchers
- Health and Dental Plan
- Life Insurance
- Birthday DayOff
- Baby On Board and Lactation Room
- Extended Parental Leave
- Childcare/Nanny Assistance and/or assistance for children with disabilities
- Wellhub and Inter Running Group
- CARE4U Space (Belo Horizonte): self-care services with exclusive discounts, decompression area, games, and mini-golf course
- Perks on our SuperApp, such as Duo Gourmet
- Prime Inter Card
- Internal training and development programs
Selection Process Stages
- Resume screening;
- Screening (initial approach to align expectations about the role);
- Assessments;
- Interview with Talent Team;
- Technical test (when necessary);
- Interview with leadership;
- Hiring Proposal (Offer);
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