Senior Production Support Engineer

MarketAxess is on a journey to digitally transform one of the world’s largest financial markets, enabling the shift from analog, phone-based trading to a fully electronic marketplace. Why does this matter? Because our platform makes trading fixed-income more accessible, ultimately improving transparency, efficiency, and competition in the marketplace. Changing the way an established industry transacts is no easy feat. There will be twists and turns, because no one’s ever done this before. But now, more than 2,000 clients around the world rely on our solutions, and that number is only expected to grow in the years ahead. We know where we’re going. How we get there is up to us. Join us and help Take Us There.

The Role

This role is to ensure the reliability, scalability, and performance of our production systems. You will focus on implementing engineering principles to automate operations, enhance system reliability and monitoring, reduce repetitive manual effort, and improve the overall client and user experience. As a Production Support Engineer, this person will be responsible for designing and maintaining monitoring and infrastructure, tools, automation, and other technology. By leveraging expertise in automation, incident management, and performance optimization, the successful candidate will contribute to building robust and resilient systems that support business goals.

The ideal candidate will have a strong understanding of electronic trading systems as well as experience building monitoring solutions to increase the reliability and performance of production electronic trading systems.

Collaboration and innovation are integral to our success – it's how we got to where we are and how we’ll maintain and grow our competitive advantage. We believe this best happens in an office environment. Employees in Technology work in the office 2 or more days a week. This approach still allows for flexibility depending on the business function you work within but also helps us maintain a collaborative office environment long-term.

Involvement in production support responsibilities will also include:

• Central Location: based at our city offices near St Paul's.

• Free Food: We provide lunch each day of the week when the employee attends the office via our vendor Feedr as well as breakfast cereals, office snacks and drinks from our free vending machines

• Paid Time Off: 25 days annual leave entitlement plus 2 charity days

• Reward for your service: We offer a two-week bonus holiday after completing each 5 years of service

• Core benefits: Besides competitive standard benefits package we offer private medical (PMI) for family, Cash Plan, health screenings, dental cover, 6X life assurance, critical illness cover, income protection, pension, car leasing (Tusker electronic cars), reimbursement for wellness stipend, interest free season ticket loan and a “Share Incentive” plan

• Tuition Assistance and Professional Training: Benefit from on-demand learning, boot camps, and opportunities to attend conferences

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