Brazil
SONDA
SONDA
Support Technician
Brazil
Santa Maria, Federal District, Brazil
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About the opportunity
Live the SONDA experience
Here you transform your career!
Why be part of SONDA?
We have an opportunity for IT professionals to work as Support Technicians, in a 100% on-site model, in Brasília – DF. The opportunity is also extended to People with Disabilities (PwDs) and professionals rehabilitated by INSS.
We are looking for professionals with an organized, proactive, and collaborative profile, who are interested in supporting the operation of IT equipment in a data center environment, contributing to the organization, identification, and control of equipment.
+ Diversity + Inclusion = Innovation and collaboration
At SONDA, we are committed to diversity. We promote an inclusive environment, ensuring that talents can work in a positive environment that invites them to develop their professional career with equal opportunities.
We know that diversity is a fundamental element for driving innovation. Therefore, we seek candidates based on their professional qualifications, regardless of race, skin color, religion, age, sex, sexual orientation, gender identity, nationality, or disability.
Be part of our team!
#VempraSONDA
Work location: Quadra 1, Brasília – DF.
Schedule: Monday to Friday, from 09h00 to 18h00, with a break from 13h00 to 14h00.
Hiring: CLT
#GP1#LI-DNP#LI-ONSITE
In this role, you will
- Receive and check IT equipment;
- Organize and maintain equipment storage and quarantine rooms;
- Conduct inspections to verify equipment conditions and identify possible failures or irregularities;
- Identify and register equipment in the operation control systems;
- Support the organization, storage, and movement of equipment in data center environments;
- Assist the team with activities related to infrastructure and structured cabling;
- Monitor the organization and maintenance conditions of technical rooms;
- Record information and occurrences according to established procedures;
- Support the team in executing operational routines, contributing to the organization and continuity of services;
- Comply with safety and work environment organization procedures and guidelines.
Minimum requirements
Required for the opportunity
- Technical degree in Computer Science, Information Technology, or related areas, or a completed degree in IT;
- Professional experience related to Information Technology, technical support, or operational activities with equipment;
- Organization and attention to detail for checking, identifying, and controlling equipment;
- Ability to follow procedures and identify situations requiring correction;
- Initiative, punctuality, and commitment to activities;
- Good communication and willingness to work collaboratively and as part of a team.
It will be a differential
- Experience in data center environments;
- Knowledge of IT infrastructure and structured cabling;
- Experience with receiving, storing, inventorying, or controlling equipment;
- Knowledge of ITSM tools, such as ServiceNow or similar systems;
- Familiarity with IT asset inventory and management systems.
What can you expect from us?
Work flexibility, promoting balance between your personal and professional life. Professional development and constant evolution of your skills, always in line with your interests.
A collaborative, diverse, and innovative environment that encourages teamwork.
What we offer?
- SONDA Academy: a learning platform that seeks to maximize your professional development.
- SONDA Wellness: a program that seeks to support you in balancing your personal and professional life, promoting initiatives focused on your physical, mental, and social health.
- And much more!
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